LVMH Retail Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 19, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
Fendi seeks an experienced Retail Manager in Bangkok, Thailand to lead store operations, team development, and sales growth.
Role & Responsibilities
- Meet weekly with store managers to develop systems achieving sales goals and business impact
- Analyze current business trends and identify improvement opportunities; anticipate obstacles and develop proactive solutions
- Monitor headcount planning according to business trends and scheduling requirements
- Monitor market trends and recommend strategic events and promotional initiatives
- Establish sales and productivity targets for store associates utilizing current market conditions and business performance
- Develop store management team as role models of Fendi Service behavior standards
- Train store management team through shared evaluation of individual strengths and development opportunities
- Communicate merchandising strategies for stock replenishment and balance to drive seasonal sell-through initiatives
- Identify assortment opportunities and partner with product teams to log customer-requested items
- Conduct weekly business reviews with product teams to analyze needs and inform inventory strategy
- Implement and oversee monthly cycle count procedures; ensure all stores comply with counting protocols
- Conduct weekly reviews of stock adjustments and partner with operations and internal audit on maintenance concerns
- Partner with store managers to adapt floor presentations based on business trends and Fendi HQ direction
- Ensure visual merchandising standards maximize sales and reflect corporate guidelines
- Implement weekly floor walkthroughs with supervisors to review visual merchandising compliance
- Execute monthly photo documentation for all stores to ensure consistent floor set maintenance
- Conduct two training sessions monthly per store focusing on product knowledge, newness, and customer service
- Set daily, weekly, and monthly performance goals for staff (sales, OTO, PKB metrics)
- Conduct two daily briefings to maintain team alignment and performance focus
- Review staff performance weekly with store management; share individual PKB and HT goals with entire team each Friday
- Identify development opportunities and create action plans with consistent coaching and feedback
- Recognize top team performance and service through quarterly staff-voted awards program
- Implement weekly one-on-one touchpoints between management and staff to discuss performance and growth opportunities
- Identify and groom high-potential staff demonstrating exceptional floor behavior, selling skills, and customer service excellence
- Implement smart scheduling and force ranking of staff to optimize peak day and peak hour coverage
Qualifications
- Minimum 10 years of related experience in retail or luxury sector
- Bachelor's degree
- Strong commercial and customer service mindset
- Excellent interpersonal, communication, and networking skills
- Ability to generate trust among colleagues and clients
- Strong business acumen with demonstrated result-driven, goal-oriented approach
- Proven capacity to implement strategic initiatives and demonstrate commercial creativity
- Proficiency in MS Office, CRM platforms, and retail management tools
Skills
Experience
Minimum 10 years of progressive experience in retail operations, luxury retail management, or related field; demonstrated success leading multi-unit store teams and achieving sales targets in a commercial environment.
Education
Bachelor's degree required
Workplace
This position is based in Bangkok, Bangkok, Thailand.
Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Regional Retail Operations Manager», «Area Manager – Retail», «Retail Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.