LVMH Operations Coordinator

Location
Employment Full-time
Seniority Senior
Posted ✦ Today
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LVMH — Operations Coordinator in Paris: manage e‑commerce sales setup, tool compliance and cross‑Maison operations for Europe.

Overview

LVMH is the global leader in luxury, grouping a portfolio of distinguished Maisons operating across Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective Retailing. The organisation is internationally oriented, combining creative heritage with rigorous operational standards and a commitment to talent development across its businesses.

Role & Responsibilities

  • Prepare and publish commercial sales on the employees‑only e‑commerce platform: verify catalogue ingestion from Maisons, configure sale parameters in tools, and validate customer experience prior to go‑live.
  • Ensure tool conformity to business needs by acting as the primary operational contact for service providers: report incidents, perform acceptance testing of fixes and small enhancements, and update request statuses.
  • Provide first‑level operational oversight during and after sales: monitor automated and manual processes, coordinate with Maisons, logistics partners and customer service, and act as their privileged interlocutor.
  • Drive continuous improvement: propose and support process and tooling enhancements to increase operational efficiency and service quality.
  • Maintain commercial reporting for Maisons and escalate metrics and operational issues to line management (N+1).

Qualifications

  • Higher education diploma (Bachelor’s level or equivalent).
  • Minimum 10 years of professional experience in operations, e‑commerce, retail operations or a related field.
  • Demonstrable ability to coordinate cross‑functional stakeholders (Maisons, logistics, customer service, vendors).
  • Strong organisational skills with the capacity to prioritise, work autonomously and manage concurrent projects.
  • Excellent interpersonal skills, synthesis capability and a proactive, solution‑oriented mindset.
  • High level of rigor, responsiveness and dynamism.
  • Very good command of English (business level).

Skills

Web application environments Catalogue integration and configuration Operational coordination and stakeholder management Issue reporting and acceptance testing (UAT) Commercial reporting and KPI monitoring Process analysis and continuous improvement Vendor / third‑party liaison

Experience

Minimum 10 years of progressive experience in operations, e‑commerce or retail operations, including coordination with external vendors and cross‑border stakeholders.

Education

Higher education degree (Bachelor’s or equivalent).

Workplace

This position is based in Paris, Île-de-France, France. Cerulean lists 3.359 open roles in Paris, including 126 posted recently. The broader Île-de-France area accounts for 3.777 active listings on Cerulean, 143 of which are new. In France as a whole, Cerulean currently features 4.346 open positions, with 182 posted this week.

Culture

LVMH cultivates a culture that balances artisanal creativity with high operational standards, fostering collaboration among its diverse Maisons. The environment is international, fast‑paced and oriented toward excellence, innovation and professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.