LVMH IT Store Project Manager

About LVMH

Celine is a Maison within LVMH Fashion Group, one of the world's leading luxury conglomerates. As part of LVMH Fashion Group, the brand operates with global luxury standards and benefits from group-wide IT, retail, and omnichannel capabilities that support high-touch client experiences across stores, e-commerce and CRM.

Role & Responsibilities

• Own the end-to-end delivery of store IT initiatives (store openings, closures, relocations, renovations, pop-ups, and events) from initiation through handover and stabilization.
• Develop and maintain detailed project plans, milestones, dependencies and RAID logs; enforce disciplined follow-up and escalate risks appropriately.
• Coordinate cross-functional IT teams (network, infrastructure, workplace/field support, security, applications, POS/payments, telecom) to ensure deployment readiness and technical alignment.
• Plan and lead site readiness, cutovers and on-site go-live activities including vendor scheduling, technician supervision and hyper-care support.
• Ensure technology deployments meet LVMH standards for security, reliability and operational continuity; drive post-go-live validation and transition to support teams.
• Manage external vendors and field services for connectivity, telephony, low-voltage cabling, staging and installation; enforce SLAs, quality controls and SOPs.
• Track project budgets, support estimating and quote review, monitor spend and forecast cost-to-complete while identifying and mitigating financial risks.
• Produce clear stakeholder communications including status reports, executive summaries and handover documentation (as-built, inventory updates, installation reports).

Qualifications

• Minimum 10 years of experience in IT project management, preferably within retail or client-facing environments.
• Solid understanding of store technology ecosystems including connectivity, networking, POS environments, payment systems and on-site device/peripheral constraints.
• Proven track record managing store openings/closures and multiple concurrent site deployments at scale.
• Strong stakeholder management and communication skills with the ability to engage technical and non-technical audiences.
• Demonstrated experience with vendor governance, field service models and performance management (SLAs, KPIs).
• Ability to prioritize multiple projects with meticulous attention to detail, accountability and a proactive, solution-oriented mindset.
• Willingness to travel locally/regional for site surveys and key project milestones.

Skills

Experience

Minimum 10 years of IT project management experience, with demonstrable delivery of retail store technology projects, multi-site rollouts and vendor-led field services. Experience in luxury retail or multi-brand organisations is strongly preferred.

Education

Bachelor's degree in Information Technology, Engineering, Business or a related field, or equivalent professional experience in IT project delivery.

Workplace

Compensation

The base compensation for this position ranges from USD 110,000 to USD 130,000 per annum.

Benefits

Medical, dental and vision insurance; short- and long-term disability; various paid time off programs; employee discount/perks; retirement plan with employer contribution.

Culture

As part of LVMH Fashion Group, Celine emphasises inclusivity, mutual respect and the professional development of its people. The employer promotes a multicultural, high-performance environment where diversity of background and thought is welcomed and employees are supported to grow their careers.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.