LVMH IT Cloud Operations Manager

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Run Azure and GCP cloud and infrastructure services across the Asia time zone.
• Manage cloud partners operationally and act as the escalation relay to the Central team.
• Support landing zone and middleware operations across Asia.
• Contribute to Windows Server 2016 end-of-life remediation and knowledge transfer with the Central team.
• Ensure operational readiness, capacity planning and upgrades, lifecycle management, and the technical health of infrastructure platforms.
• Ensure backup and restore, Disaster Recovery Plan (DRP), and business continuity measures are in place and regularly validated.
• Implement FinOps operational practices; monitor and analyze performance, identifying trends and anomalies.
• Provide operational support for the middleware platform, including availability, monitoring, access administration, incident coordination, and vendor escalation.
• Provide cloud on-call coverage for the Asia time zone.
• Subject to available capacity, contribute to central Fashion Group operations, supporting service delivery to regional hubs in EMEA and AMER as part of a follow-the-sun model.

Qualifications

• Degree in Information Technology, Computer Science, Engineering, or a related field.
• Solid experience in cloud operations and infrastructure support, ideally across a regional or multi-country Asia scope.
• Strong knowledge of Azure and/or GCP operations, including monitoring, incident management, and operational support.
• Good understanding of infrastructure operations, including Windows Server lifecycle, backup and recovery, disaster recovery, identity services, and platform health management.
• Experience managing cloud managed-service providers and acting as an operational escalation point across internal and external teams.
• Good understanding of landing zone support, middleware operations, and cloud service governance.
• Strong stakeholder management, communication, and analytical skills, with the ability to operate effectively across regional teams, central teams, and external providers.
• Self-directed, dependable, and comfortable operating in a multicultural, matrixed, and fast-paced regional environment.

Skills

Experience

Minimum 10 years

Education

Degree in Information Technology, Computer Science, Engineering, or a related field.

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.