LVMH HR Operations Manager

Shanghai Shanghai China

Employment
Full-Time
Seniority
Manager
Posted
Oct 9, 2026

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

The HR Operations Manager leads Greater China payroll administration, HR operational optimization, and team development, ensuring regional compliance and service quality across multiple Maisons. The role is full-time and office-based in Shanghai.

Role & Responsibilities

  • Oversee end-to-end monthly payroll calculation, validation, and disbursement across Greater China, covering Mainland China, Hong Kong, and Macau, ensuring accuracy and timeliness.
  • Maintain expertise in local statutory requirements, including social insurance and individual income tax (IIT) in Mainland China, MPF and RSE in Hong Kong, and SSF contributions in Macau, ensuring compliance across all regions.
  • Work closely with external vendors, monitor service quality, and drive continuous improvement in payroll processes and projects.
  • Establish and continuously optimize unified HR operational standard operating procedures (SOPs) across Greater China, aligned with internal and external audit requirements.
  • Monitor regulatory changes across all regions, assess risks, and update internal policies to maintain employment compliance.
  • Identify improvement opportunities through automation and digital tools, streamline workflows, and enhance HR operational efficiency.
  • Lead, mentor, and develop the Greater China HR Operations team; define clear roles and responsibilities within a matrix structure and build team capabilities in payroll, compliance, and digital tools.
  • Act as the bridge between the Regional Hub and individual Maisons, harmonizing diverse HR requirements and promoting the adoption of best practices.

Qualifications

  • Bachelor's degree or above in Human Resources, Business Administration, or a related field.
  • Minimum 8–10 years of progressive HR operations management experience in a multinational corporation, preferably in the retail or luxury sector and managing multiple brands.
  • At least 3 years of Greater China payroll management experience covering Mainland China, Hong Kong, Macau, and Taiwan.
  • In-depth understanding of labor laws, social insurance and benefits, tax regulations, and compensation practices across Greater China.
  • Practical exposure to or exploration of AI tools such as Copilot or HR Chatbot is a strong plus.
  • Fluent written and spoken English; Cantonese proficiency is a plus.

Skills

Payroll administration HR operations management Payroll compliance Social insurance and benefits regulations Tax regulations Compensation practices Vendor management Process optimization Automation and digital tools Team leadership and mentoring Cross-functional collaboration Copilot HR Chatbot

Experience

Minimum 8–10 years of progressive HR operations management experience in a multinational corporation; at least 3 years of Greater China payroll management experience covering Mainland China, Hong Kong, Macau, and Taiwan.

Education

Bachelor's degree or above in Human Resources, Business Administration, or a related field.

Workplace

This position is based in Shanghai, Shanghai, China.

The setting China

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Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Human Resources Operations Manager», «HR Services Manager», «Payroll and HR Operations Manager», «HR Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

LVMH

LVMH HR Operations Manager

Shanghai, China

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