LVMH Head of HR Data and Employee Listening

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Define and maintain a multi-year vision and strategy for HR Data Management, HR Intelligence and Employee Listening.
• Build and manage a consolidated product portfolio and roadmap aligned with Group HR priorities and digital transformation ambitions.
• Anticipate analytical, reporting and workforce planning needs across the Group and its Maisons.
• Identify emerging technologies and AI opportunities to improve data quality, automation, predictive analytics, insight generation and employee listening capabilities.
• Integrate AI-powered capabilities into the domain roadmap, ensuring business value, scalability and responsible adoption.
• Align business priorities, technology evolution and product delivery plans.
• Own the strategic vision and governance of the Group HR dashboard and HR intelligence landscape.
• Ensure executive dashboards provide reliable, actionable and consistent insights across the Group.
• Evolve analytics capabilities to support business decision-making, workforce planning and HR strategy.
• Promote a data-driven culture across HR communities and leadership teams.
• Ensure consistent KPIs, metric definitions and reporting methodologies across Maisons.
• Serve as the Group ambassador and sponsor for HR Data Quality.
• Define and implement a comprehensive HR Data Governance framework across all Maisons.
• Establish standards, controls, definitions and governance mechanisms to ensure data consistency throughout the Group.
• Drive initiatives to improve data quality, ownership, accountability and transparency.
• Build partnerships with Maison HR teams to strengthen local ownership of HR data quality.
• Define and lead the Group Employee Listening strategy.
• Oversee engagement surveys, pulse surveys and employee feedback initiatives.
• Ensure survey methodologies, governance and processes are scalable and aligned with business objectives.
• Build relationships with Group HR leadership, Maisons, HR communities, HR Tech, Data teams and external partners.
• Act as a trusted advisor on HR Data, HR Intelligence and Employee Listening.
• Establish and facilitate governance forums that support decision-making and strategic alignment.
• Influence stakeholders in a decentralized environment and build consensus around Group standards.
• Coordinate business and HR Tech teams to align priorities, architecture and delivery plans.
• Lead managers, Product Owners, consultants and external partners across multiple domains.
• Clarify roles, responsibilities and accountabilities across the portfolio.
• Develop future capabilities in HR Data, AI, Data Governance, Product Management and Employee Listening.

Qualifications

• Significant experience in HRIS, HR Data, HR Intelligence, Employee Experience or Digital HR environments.
• Proven experience managing complex product portfolios and transformation programs.
• Strong understanding of HR data models, reporting frameworks and data governance practices.
• Experience leading multidisciplinary teams, including managers and Product Owners.
• A strong track record of influencing senior stakeholders in a matrixed, decentralized organization.
• Experience working closely with technology teams, data teams and solution vendors.
• Demonstrated ability to define long-term strategies while ensuring operational excellence.
• Strong interest in AI and emerging technologies applicable to HR and workforce insights.

Skills

Experience

Minimum 5 years

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.