LVMH Fragrance Sales Associate

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Greet and welcome each customer with warmth and attentiveness upon arrival, ensuring immediate and personable assistance
• Identify and explore customer needs through comfortable, appropriate communication techniques whilst maintaining professional composure
• Deliver standardized, personalized service in accordance with brand guidelines to enhance customer satisfaction and loyalty
• Maintain professional appearance and personal grooming standards aligned with company policies and luxury retail expectations
• Execute visual merchandising according to brand standards and display guidelines, ensuring consistent aesthetic presentation of the counter
• Comply fully with company operational requirements, brand protocols, and counter management directives
• Actively pursue sales targets, drawing upon personal selling experience whilst maintaining a commitment to continuous learning
• Accumulate and manage customer data responsibly, ensuring confidentiality and proper handling of sensitive information
• Participate actively in company-mandated activities and remain informed of market dynamics and competitive brand positioning
• Support and mentor team members in customer service excellence, sales techniques, and product knowledge development
• Foster positive working relationships with colleagues and cross-functional departments to achieve collective and individual objectives
• Establish open, constructive communication culture and take pride in delivering both personal and team performance goals

Qualifications

• Minimum secondary school education or higher vocational qualification
• At least 1 year of sales experience in cosmetics or fragrance retail
• Polished personal appearance with excellent complexion and grooming standards
• Outgoing personality with genuine warmth and approachability
• Strong passion for retail and demonstrated enthusiasm for the fragrance and cosmetics industry
• Excellent communication and customer service orientation
• Demonstrated adaptability and strong problem-solving capabilities
• Proactive work attitude with strong accountability and team collaboration

Skills

Experience

Minimum 1 year of sales experience in cosmetics or fragrance retail.

Education

Secondary school education (中专) or higher qualification.

Workplace

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.