LVMH Customer Service Intern
- Employment
- Internship
- Seniority
- Intern
- Posted
- Sep 15, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
LVMH Beauty Iberia seeks a Customer Service Intern in Madrid for a 3-month part-time role. Support the customer service team handling orders, quotes, and client inquiries.
Role & Responsibilities
- Assist the customer service team with administrative tasks and operational support
- Manage reception and processing of customer orders, quotes, and returns
- Follow up on and coordinate resolution of incidences between the Commercial Team and Customer Service department
- Respond to customer inquiries and ensure high levels of customer satisfaction
- Resolve routine customer service issues independently, escalating complex concerns to management as appropriate
Qualifications
- Bachelor's degree in Business Administration, Management, or related field
- Fluent Spanish and English (C1 level minimum)
- Proficiency in Microsoft Office, particularly Excel
- Enthusiasm, proactivity, and strong team collaboration skills
- Methodical approach with excellent organizational skills and attention to detail
- Demonstrated interest in or sensitivity to the luxury and beauty sector
Skills
Experience
Beginner level; previous professional experience in customer service or supply chain departments considered advantageous.
Education
Bachelor's degree in Business Administration, Management, or related field. Master's degree in International Trade, Supply Chain, or related field is a plus.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Support Intern», «Customer Operations Intern», «Service Support Intern», «Administrative Support Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.