LVMH Customer Service Intern
- Employment
- Internship
- Seniority
- Intern
- Posted
- Jun 4, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
LVMH Beauty Iberia seeks a Customer Service Intern in Madrid, Spain for a 6+ month full-time internship supporting order management and customer support operations.
Role & Responsibilities
- Assist the customer service team with administrative tasks and operational support
- Manage reception and recording of orders in the system, and process customer returns
- Follow up on and coordinate resolutions of claims between the Commercial Team and Customer Service department
- Address customer inquiries professionally and ensure high levels of satisfaction
- Resolve routine customer issues independently, escalating complex queries to management as appropriate
Qualifications
- Vocational Training (FPGM or FPGS) in Business Administration and Management or Supply Chain, or equivalent
- Fluent Spanish and English (C1 level minimum)
- Proficiency in Microsoft Office, particularly Excel
- Enthusiasm, proactivity, and strong team collaboration skills
- Methodical approach with excellent organizational skills and attention to detail
Skills
Experience
Previous professional experience in customer service or supply chain operations is preferred but not required for entry-level candidates.
Education
Vocational Training (FPGM or FPGS) in Business Administration and Management, or Supply Chain Management. Bachelor's degree is advantageous.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Service Trainee», «Customer Support Intern», «Service Operations Trainee», «Administrative Support Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.