LVMH Customer Service Intern
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 1, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
LVMH Perfumes & Cosmetics Customer Service Intern in Capelle aan den IJssel, Netherlands. Support luxury brand operations across Christian Dior, Guerlain, Givenchy, Kenzo, Benefit.
Role & Responsibilities
- Manage article databases and customer records in SAP and Excel, with daily oversight of orders, returns, and deliveries
- Serve as liaison between the customer service team and logistics operations
- Support sales teams and internal departments including marketing, retail, training, and accounting with administrative and analytical tasks
- Prepare sales revenue and consumption analysis reports
- Report directly to the Customer Service Manager within a dynamic 5-person multi-brand team
Qualifications
- Minimum HBO (Higher Professional Education) level in work and thinking
- Excellent proficiency in Microsoft Excel
- Strong service orientation and customer sensitivity
- Affinity with beauty and cosmetics products
- Fluent in Dutch and English; French language knowledge is a plus
- Analytical thinking capability
- Proactive and independent work attitude
- Enthusiastic team player with strong organizational skills
Skills
Experience
Beginner-level; no prior professional experience required, though product affinity for fragrances and cosmetics is valued.
Education
Minimum HBO (Higher Professional Education) qualification or equivalent.
Workplace
This position is based in Capelle aan den IJssel, South Holland, Netherlands, within easy reach of Rotterdam.
Benefits
Internal training course offerings in administrative and computer skills (Word, Excel, PowerPoint); exposure to international operations and Benelux market focus.
Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Operations Intern», «Administrative Coordinator Intern», «Cosmetics Support Intern», «Client Services Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.