LVMH Customer Service & Supply Chain Intern

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Location
BrusselsBrussels-Capital RegionBelgium
Employment
Internship
Seniority
Intern
Department
Supply Chain, Logistics & Inventory
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
May 8, 2026

About LVMH

LVMH Perfumes & Cosmetics is the perfumes and cosmetics division of LVMH, the global luxury group that houses more than 70 maisons. The division encompasses iconic brands such as Parfums Christian Dior, Guerlain, Givenchy, Kenzo and Benefit, combining heritage, product excellence and international retail presence. The BeNeLux subsidiary implements brand strategies across Belgium, the Netherlands and Luxembourg while preserving each Maison’s distinct identity.

LVMH Perfumes & Cosmetics — Customer Service & Supply Chain Intern in Brussels. 6‑month on-site internship (July–Jan 2027) in Sales Administration.

Role & Responsibilities

  • Report to the Customer Service Manager and integrate into the Sales Administration (Customer Service) team.
  • Manage article and client master data and maintain database integrity.
  • Process daily orders and manage product flow across channels.
  • Open and follow up dispute files (litiges) and provide resolution support.
  • Provide operational support to the sales force and Key Accounts.
  • Act as an interface between Customer Service and internal/external stakeholders.
  • Negotiate and liaise with transport partners and support transport optimisation projects (planning, new organisation, market studies).
  • Develop and implement Customer Service KPIs and document best practices.
  • Analyse Customer Service procedures and produce documentation of «Best Share Practices».
  • Contribute to environmental declarations and related reporting initiatives.

Qualifications

  • Currently enrolled in higher education (business school, engineering school or equivalent university programme).
  • Curiosity, organisational rigour and strong attention to detail.
  • Reactive, adaptable, with demonstrated analytical and synthesis skills.
  • Excellent interpersonal skills and capacity to work autonomously.
  • Strong client and product sensitivity for fragrances and cosmetics.
  • Fluent in French and English; knowledge of Dutch is a plus.
  • Proficiency with office software, notably Excel.

Skills

Pack Office (Word, Excel, PowerPoint) Microsoft Excel Data entry and database management Order management KPI design and implementation Transport planning and carrier negotiation Environmental reporting

Experience

Beginner — suitable for a candidate currently in higher education with little or no professional experience; internship experience in customer service, logistics or sales support is advantageous.

Education

Enrolled in higher education (business school, engineering school or equivalent university degree).

Workplace

The role is situated in Brussels, Brussels-Capital Region, Belgium.

Benefits

6-month structured internship programme (July–January 2027); stimulating work environment with positive team spirit; immersion in LVMH Perfumes & Cosmetics and exposure to the LVMH group environment.

Culture

The BeNeLux team operates within LVMH’s high‑standard, brand-driven culture that values product expertise, cross‑functional collaboration and professional development. Teams are international, fast-paced and oriented toward operational excellence and shared best practices.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Service Intern», «Supply Chain Intern», «Order Management Intern», «Customer Operations Intern», «Logistics & Customer Support Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.