LVMH Counter Manager

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Drive and achieve sales targets across fragrance and makeup product lines, monitoring performance against KPIs including sales volume, average transaction value, conversion rate, and dwell time
• Coach, motivate, and support beauty advisors daily to foster strong team morale and deliver exceptional service excellence
• Serve as a role model in sales, service quality, brand representation, and professional grooming standards
• Establish and track individual and team objectives, conducting regular performance evaluations and providing continuous feedback
• Deliver expert consultation and personalized services for Givenchy fragrances and makeup products to build long-term customer relationships
• Orchestrate successful product launches, in-store animations, and events in collaboration with brand and Globus recommendations
• Ensure consistent application and maintenance of visual merchandising and brand guidelines to premium standards
• Engage customers through compelling brand storytelling and product demonstrations
• Oversee all administrative functions including staff scheduling and inventory management
• Maintain optimal stock levels and ensure efficient inventory control with order recommendations as needed
• Generate accurate and timely reports on sales, KPIs, and operational data for management review
• Identify business growth opportunities and implement effective action plans to significantly enhance counter performance

Qualifications

• Minimum 5 years of experience in luxury retail with a focus on beauty, including at least 2 years in a counter manager or equivalent leadership role
• Demonstrated ability to lead teams effectively and develop high-performing team members
• Proven track record of consistently achieving sales targets
• Fluent in German and English; additional languages are advantageous
• Advanced communication and interpersonal skills
• Strong understanding of retail operations and market trends
• Ability to engage internal stakeholders and present brand initiatives convincingly

Skills

Experience

Minimum 5 years in luxury retail with focus on beauty, including at least 2 years in a counter manager or equivalent leadership position. Demonstrated ability to lead and develop high-performing teams and proven track record of achieving sales objectives.

Education

No formal education requirements specified; luxury retail management experience and product knowledge are prioritized.

Workplace

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.