- Location
- Neuilly-sur-Seine Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Oct 21, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
LVMH Beauty Tech seeks a Client and CRM Project Assistant intern to support international deployments and new client-solution features for Parfums Christian Dior, working mainly with Adobe Campaign, Salesforce Service Cloud, Booxi and Comarch. The full-time, six-month internship starts in January 2027 and is based on site in Neuilly-sur-Seine; an academic institution internship agreement is required.
Role & Responsibilities
- Support the international deployment of new features across client-domain tools, including CRM, marketing, loyalty, customer service, clienteling and omni-services solutions such as Adobe Marketing and Salesforce; examples include WhatsApp communications, abandoned carts and service booking.
- Work with business teams and other IT teams to analyze and define new features, participate in workshops, assess impacts and draft specifications.
- Prepare and execute the testing strategy.
- Prepare for production releases.
- Contribute to change management and draft documentation in English.
- Analyze and track support tickets for the Parfums Christian Dior client domain.
Qualifications
- Currently studying at an engineering or business school, or at university, with a specialization in computer science and/or information technology.
- Interest in the client-domain ecosystem, including CRM, marketing automation, loyalty, customer service, clienteling and omni-services solutions.
- Knowledge of project management and motivation to develop further skills in this area.
- Ability to adapt and interact effectively with a range of stakeholders.
- Excellent communication skills in French and English.
- An academic institution internship agreement is required.
Skills
Experience
Entry-level
Education
Currently studying at an engineering or business school, or at university, with a specialization in computer science and/or information technology.
Workplace
This position is based in Neuilly-sur-Seine, Île-de-France, France, within easy reach of Paris.
Explore jobs in Île-de-France or in France.
Benefits
Access to a concierge service, preferential access to quality company dining, new offices, a gym with a coach, and development in technical project management and client-domain technologies. The role also offers work with international, passionate teams.
Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Technology Project Assistant», «CRM Project Coordinator», «Customer Solutions Project Assistant», «Client Systems Project Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.