LVMH Client Advisor
About LVMH
BVLGARI is an Italian luxury maison renowned for high-jewellery, watches and leather goods. As part of the LVMH group, the brand combines Roman heritage and contemporary design to serve a global, high-net-worth clientele. BVLGARI boutiques emphasize artisanal craftsmanship, refined client service and experiential retail.
BVLGARI seeks a Client Advisor in Toronto. Full-time retail role at BVLGARI Bloor Street delivering luxury client experiences and achieving sales targets.
Role & Responsibilities
- Deliver a seamless, highly personalized luxury experience and master the BVLGARI selling ceremony to tailor interactions to each client’s lifestyle and motivations.
- Proactively achieve and exceed individual and boutique sales targets through consultative selling and curated high-end experiences.
- Build, expand and maintain long-term client relationships, acting as a trusted advisor for new and existing clients.
- Utilize CRM and digital clienteling tools to track, engage and retain clientele using data-driven outreach and follow-ups.
- Represent BVLGARI at private client events, in-store activations and high-profile engagements to cultivate brand loyalty.
- Ensure boutique standards through inventory control, visual merchandising, product replenishment and daily opening/closing procedures.
- Support special projects and bespoke client requests, coordinating operational needs to ensure flawless service delivery.
Qualifications
- Minimum three years' proven success in luxury retail or client-facing roles with a track record of meeting and exceeding sales targets.
- Demonstrated ability to engage high-net-worth clients and execute sophisticated sales interactions.
- Deep product knowledge and fluency in luxury storytelling, with a passion for craftsmanship and brand heritage.
- Exceptional interpersonal skills: confident, engaging and adaptable to a diverse, international clientele.
- Proactive, self-motivated and results-driven with an entrepreneurial mindset.
- Proficiency with CRM platforms and digital clienteling tools; comfortable using retail technology to drive sales.
- Multilingual proficiency is advantageous.
Skills
Experience
Minimum 3 years of experience in luxury retail, boutique sales or client-facing roles with demonstrated success selling to high-net-worth clientele.
Education
High school diploma or equivalent; formal training or diploma in retail, luxury sales or hospitality is an advantage.
Workplace
This position is based in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 24.04 to CAD 27.88 per hour.
Benefits
Base salary + performance-based commission; comprehensive benefits including medical, financial and paid time off; 401(k) eligibility; exclusive employee perks including luxury product discounts and training opportunities.
Culture
BVLGARI’s boutiques combine Italian flair with LVMH’s exacting standards, fostering a culture of refined service, product excellence and attention to detail. The workplace emphasizes mentorship, continuous retail training and opportunities for internal mobility across the LVMH network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Retail Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.