LVMH Client Advisor

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Contribute to store business success by achieving and exceeding sales targets whilst demonstrating a strong commercial mindset and deep product knowledge
• Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their brand experience
• Utilize cross-selling and upselling techniques to maximize sales opportunities and introduce clients to the full range of brand offerings
• Deliver exceptional client experiences through personalized service, welcoming, advising, and ensuring each client's journey is memorable
• Build and nurture lasting relationships with clients through dedicated clienteling, cultivating loyalty and driving repeat purchases
• Serve as a brand ambassador, embodying the maison's values and excellence in every client interaction whilst sharing the rich history and stories behind the products
• Foster a positive team spirit by collaborating closely with colleagues and supporting both individual and collective goals
• Uphold brand standards of compliance by adhering to internal procedures and guidelines whilst ensuring smooth store operations
• Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of the brand
• Be actively involved in operational store life including visual merchandising, restocking, transfers, after-sales service, and inventory management

Qualifications

• Minimum 3 years of professional experience in sales within the fashion or luxury industry
• Proven passion for luxury fashion with deep understanding of products, heritage, and brand identity
• Client-centric mindset with demonstrated focus on delivering exceptional experiences and building lasting relationships
• Strong initiative, sense of service, natural curiosity, and open-mindedness
• Exceptional ethical compass and commitment to compliance and corporate social responsibility
• Proficiency in English; additional languages are advantageous

Skills

Experience

Minimum 3 years of professional sales experience within the fashion or luxury sector, with demonstrated expertise in delivering exceptional client experiences and achieving commercial targets.

Education

Not specified; secondary education or equivalent expected.

Workplace

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.