LVMH Client Advisor
- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 23, 2026
About LVMH
LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.
RIMOWA Client Advisor position in London. Six-month fixed-term contract offering luxury travel goods retail experience on New Bond Street.
Role & Responsibilities
- Embody the RIMOWA brand image and DNA, inspiring passion and pride in the brand amongst customers and store colleagues
- Welcome all clients to ensure comfort in the environment and educate them about the brand heritage, craftsmanship, and product offerings
- Build and maintain client relationships, offering personalized advice to identify the right products and develop a client book for sustained engagement
- Introduce complementary products and share in-depth product knowledge to drive sales and achieve individual and store targets
- Process sales transactions confidently and professionally while maintaining the client relationship and gathering CRM details for follow-up
- Maintain store standards and visual merchandising displays that reflect brand guidelines and promote the brand image consistently
- Support stock management and control in accordance with management direction and company procedures
- Actively develop product knowledge by staying current with market trends, participating in store training, and monitoring competitor offerings
- Assist with special requests including repairs, special orders, and returns in a professional and courteous manner
- Adhere to all company policies and procedures while demonstrating excellent personal presentation and professional grooming standards
Qualifications
- Minimum 3 years of relevant retail or luxury goods sales experience
- Fluent English language proficiency; additional languages are advantageous
- Demonstrable understanding of retail key performance indicators (KPIs)
- Proven ability to exceed sales targets while prioritizing client needs and experience
- Excellent personal presentation and commitment to embodying brand standards
- Strong communication skills both written and verbal
Skills
Experience
Minimum 3 years of professional experience in retail, luxury goods, or hospitality environments, with demonstrated success in sales-driven roles and client relationship management. Experience with high-touch, consultative selling approaches is essential.
Education
No formal educational qualifications specified; however, candidates with secondary or post-secondary education in retail management, business, or hospitality are well-positioned for the role.
Workplace
The role is situated in London, England, UK.
Culture
LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like LVMH, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Client Relations Specialist», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.