LVMH Accounts Payable and Receivable Specialist

About LVMH

LVMH Moët Hennessy Louis Vuitton, the world leader in luxury, unites more than 75 distinguished Maisons across fashion and leather goods, wines and spirits, perfumes and cosmetics, watches and jewelry, and selective retailing. As an employer, the Group offers a uniquely international environment where heritage, creativity, craftsmanship, and entrepreneurial spirit meet. It cultivates exceptional talent through mobility, mentoring, and rigorous learning, while empowering teams to shape the future of desirable, sustainable luxury. LVMH seeks individuals who combine excellence with curiosity, aesthetic sensibility with business acumen, and respect for tradition with the courage to innovate.

Role & Responsibilities

• Manage supplier and customer master data requests, including business partner registration, blocking and unblocking, company extensions, changes, and payment rejection follow-up.
• Monitor the work of the Accounts Assistant responsible for conducting call-backs.
• Support the Accounts Assistant with creating and modifying customer accounts and direct debit mandates.
• Receive and manage access requests for Cosmo and Esker in coordination with IT, and work with the training team to onboard newly authorized users.
• Manage and maintain Esker payment approval workflows, including annual recertification.
• Update processes and drive their continuous improvement, including implementing AI use cases within accounts payable and receivable.
• Provide first-line support for Cosmo, Esker, and SAP Concur users outside Finance by receiving, qualifying, and resolving requests and incidents.
• Escalate issues to the appropriate IT or business contacts at second-line level when necessary.
• Track incident resolution end to end, maintain traceability, and follow up at every level.
• Centralize and distribute supplier and customer requests received through shared mailboxes.
• Analyze and resolve third-line supplier requests.
• Organize and deliver training for new employees and, when there are updates or at regular intervals, for all users, including ahead of annual and half-year closings.
• Develop and publish training materials, maintain a first-line functional knowledge base such as FAQs, and update documentation.
• Communicate Cosmo updates and best practices through targeted content such as flash updates, newsletters, and Teams.
• Facilitate a community of practice to encourage user knowledge-sharing.

Qualifications

• Minimum 5 years of experience.
• Proficiency with SAP S/4HANA, Esker, and Cosmo.
• Advanced proficiency with Microsoft Office.
• Knowledge of business processes outside Finance.
• Professional spoken and written English.
• Excellent interpersonal and listening skills, a customer-service orientation, and the ability to train others.
• Autonomy, strong organizational skills, and rigor in handling tasks.
• Responsiveness, critical thinking, curiosity, and a strong interest in new technologies.

Skills

Experience

Minimum 5 years

Culture

LVMH fosters a culture where creativity, craftsmanship, and entrepreneurial spirit come together across an exceptional portfolio of luxury Maisons. As an employer, it offers a dynamic, international environment that values excellence, innovation, and the transmission of savoir-faire while encouraging each talent to contribute to the long-term desirability of its brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.