Louis Vuitton Team Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Louis Vuitton is seeking a Team Manager to lead a store team in New Delhi, developing talent, driving sales and delivering exceptional client experiences. The role oversees product assortment, client-experience initiatives and operational processes, and is a permanent, full-time, on-site position.

Role & Responsibilities

• Recruit, lead, motivate and coach the team to maximise individual capabilities, achieve commercial success and deliver an exceptional client experience.
• Identify training needs and ensure team members receive appropriate training and development opportunities.
• Conduct regular performance evaluations and provide constructive feedback to support team members’ growth and success.
• Embed LVMH culture and values within the team and ensure team members align with them.
• Maintain comprehensive knowledge of the store’s product offering, including product features, benefits and trends.
• Oversee the team’s product assortment, maintaining optimal inventory levels and presentation.
• Set and achieve team sales targets and implement effective sales strategies.
• Collaborate with other Team Managers, Department Managers and visual merchandising teams to optimise store layout and product placement.
• Create client desire through exceptional storytelling.
• Ensure team members express savoir-faire and heritage through the selling ceremony.
• Monitor client feedback and implement improvements to satisfaction within the team’s area of responsibility.
• Make client-experience measurement meaningful and establish the foundations of a client-centric culture.
• Motivate the team to use client-service tools to support business performance and identify training needs.
• Work with the Department Manager to help teams identify root causes of service issues and solutions for exceptional service.
• Coach teams in supporting client-experience initiatives with the Department Manager.
• Oversee operational processes in close collaboration with the Operations Manager, including shipping and receiving, inventory management and efficient workflows.
• Maintain a well-organised, clean and visually appealing team environment to attract and retain clients.
• Ensure compliance with company policies and procedures and local laws and regulations within the team’s area of responsibility.

Qualifications

• Minimum 5 years of experience.

Skills

Experience

Minimum 5 years

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.