Louis Vuitton Team Manager
Louis Vuitton Macau — Team Manager role in Macau SAR leading boutique sales, team development and client experience.
Overview
Louis Vuitton is an iconic maison within the LVMH group, recognised globally for its leather goods, ready-to-wear and accessories. The brand combines artisanal savoir-faire with progressive retail concepts and a relentless focus on elevated client service, offering dynamic career paths across boutiques worldwide.
Role & Responsibilities
- Support the Store Manager and deputise in their absence, ensuring continuity of leadership and execution of store priorities.
- Lead, motivate and coach a team of client advisors to meet and exceed sales targets while delivering exemplary customer service.
- Implement sales strategies and initiatives defined by store leadership to drive business growth and enhance the customer journey.
- Monitor and analyse sales performance metrics; identify areas for improvement and implement corrective action plans.
- Recruit, train and mentor staff, developing product knowledge and clienteling capabilities across the team.
- Manage inventory controls, merchandise presentation and visual standards to maintain a polished boutique environment.
- Resolve customer escalations with diplomacy and a client-centric approach, protecting the brand’s reputation.
- Contribute to operational procedures and uphold Louis Vuitton’s brand standards in all aspects of store activity.
Qualifications
- Minimum of 6 years’ experience in luxury retail, with at least 3 years in a people-management role.
- Proven knowledge of fashion and luxury leather goods with demonstrated commercial acumen.
- Strong analytical skills with experience interpreting sales KPIs and translating insights into actions.
- Demonstrable leadership: coaching, performance management and team development.
- Excellent interpersonal skills, presentable and capable of representing the brand at senior client touchpoints.
- Proficiency in Cantonese, Mandarin and English.
- Computer literacy.
Skills
Experience
Minimum of 6 years' experience in luxury retail, including at least 3 years leading a sales team within a fashion or leather-goods boutique.
Education
High school diploma required; bachelor's degree in business, retail management, fashion or a related field preferred.
Workplace
The successful candidate will be located in Macau, Macau, China. Cerulean currently advertises 1.802 open roles in China, including 36 added in the last 48 hours.
Culture
Louis Vuitton cultivates a meticulous, client-focused culture that prizes craftsmanship, creativity and polished service. Teams operate in high-standard, fast-paced boutiques where professional development and internal mobility across the LVMH family are encouraged.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Retail Team Leader», «Boutique Supervisor», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.