Louis Vuitton Team Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Ensure achievement of team sales targets on monthly and annual basis
• Demonstrate and model the Louis Vuitton Promise and four core attitudes, coaching the team to deliver consistently exceptional client service
• Identify, recruit, and develop talent; establish succession plans in collaboration with the Store Manager
• Set individual and team performance goals; proactively assess and manage performance against expectations
• Build and maintain long-term client relationships through clienteling tools and strategic relationship management
• Establish a client-centric store environment and proactively handle client-related situations to maximize satisfaction
• Support the team in cross-selling and client repurchase initiatives while building personal client portfolio
• Act as a visible floor presence and sales role model, providing coaching and support to team members
• Communicate corporate strategy, business information, and product knowledge through morning briefings and training sessions
• Provide qualitative market feedback and product recommendations to the Country office based on local market and client insights
• Develop and implement action plans to boost business performance, leveraging visual merchandising, clienteling, and team animation
• Champion assigned product categories, liaising with the Country Merchandising team and sharing product expertise
• Ensure Brand standards, policies, and grooming guidelines are communicated and consistently implemented
• Support store operations including inventory management and workforce planning in collaboration with the Store Manager

Qualifications

• Minimum 5 years of retail management or leadership experience in luxury fashion
• Proven track record of achieving sales targets in a boutique or high-end retail environment
• Strong understanding of luxury brand values and client service excellence
• Experience in team management, coaching, and talent development
• Proficiency with clienteling and CRM systems
• Demonstrated ability to drive business through strategic product positioning and visual merchandising

Skills

Experience

Minimum 5 years of progressive retail management experience in luxury fashion or comparable high-end retail sector, preferably with exposure to multiple product categories and client-facing leadership roles.

Education

Secondary education minimum; tertiary qualification in business administration, retail management, or hospitality is preferred.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.