- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
The Team Manager serves as a Louis Vuitton ambassador, leading 6–9 selling staff to deliver an exceptional client experience and product expertise while achieving business and sales targets. The role covers recruitment, coaching, training, team development, client portfolio growth, sales floor management and succession planning. This is a permanent, full-time position.
Role & Responsibilities
- Ensure the team consistently delivers an exceptional client experience through compelling storytelling and memorable moments.
- Inspire the team to achieve commercial success.
- Set ambitious sales goals and implement strategies to maximize business and sales performance.
- Build a motivated team and positive working culture; recruit high-calibre talent to drive business and product performance.
- Conduct regular performance evaluations and provide constructive feedback and coaching to support team members’ success and long-term development.
- Maintain comprehensive knowledge of the store’s product range and events, and stay informed about market trends.
- Lead the team in building and developing individual client portfolios.
- Maintain efficient sales floor management.
- Coach and develop team members and secure succession plans.
- Monitor client feedback and implement improvements to enhance client satisfaction.
- Represent Louis Vuitton’s brand values as an ambassador and culture driver.
- Lead and manage a team of 6–9 selling staff, focusing on client experience and product expertise.
- Drive the team to achieve business performance and exceed sales targets while recruiting and retaining valuable clients.
- Coach, develop, train and recruit team members.
Qualifications
- Strong background in luxury retail, retail or hospitality.
- Excellent leadership, interpersonal, communication and client relations skills.
- Strong business acumen and commercial sensibility.
- Client-centric, proactive and positive approach.
- Collaborative team player with empathy and the ability to influence and motivate.
- Agility and ability to work under pressure in a fast-paced environment.
- Strong sense of responsibility and ownership.
- Passion for the brand and fashion.
- Good computer literacy.
- Fluent in English and Cantonese; proficiency in Mandarin preferred.
Skills
Experience
Minimum 5 years
Workplace
The role is situated in Hong Kong, Hong Kong.
Explore jobs in Hong Kong.
Benefits
Attractive remuneration; career prospects; excellent training and career opportunities.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Sales Team Manager», «Store Team Supervisor», «Retail Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
