Louis Vuitton Team Manager

Location
Employment Full-Time
Seniority Manager
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted Apr 12, 2026
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Louis Vuitton — Team Manager in Hong Kong. Lead a boutique sales team to drive revenue and exceptional client experiences.

Overview

Louis Vuitton is a global maison within the LVMH group renowned for its craftsmanship, heritage and leadership in luxury leather goods and fashion. The brand operates a network of flagship boutiques and travel retail locations worldwide and cultivates a performance-driven, client-centric retail culture with structured learning and internal career pathways.

Role & Responsibilities

  • Lead and manage a boutique sales team of 6–9 selling staff to consistently deliver the Louis Vuitton Promise and exceptional client experiences.
  • Set ambitious sales targets, implement strategies to maximise revenue and monitor KPIs to secure commercial results.
  • Coach, develop and mentor team members through regular performance reviews, constructive feedback and tailored training plans.
  • Recruit, onboard and retain top-tier retail talent to build a high-performing and motivated team.
  • Drive client acquisition and retention by developing individual and team client portfolios and by overseeing proactive clientelling activities.
  • Ensure superior in-store storytelling and product expertise to create memorable moments for clients.
  • Oversee daily sales-floor operations and maintain efficient store management and merchandising standards.
  • Monitor client feedback and market trends, and implement improvements to enhance satisfaction and service standards.
  • Act as a visible ambassador of the brand and a culture driver within the boutique.

Qualifications

  • Minimum 5 years' experience in luxury retail, premium retail or hospitality with progressive responsibility in sales leadership.
  • Proven track record of meeting and exceeding sales targets and managing KPIs in a boutique environment.
  • Demonstrable experience in recruitment, talent development and succession planning.
  • Excellent interpersonal, communication and client relationship skills aligned with luxury service standards.
  • Fluent in English and Cantonese; proficiency in Mandarin preferred.

Skills

Luxury sales leadership and team management Clienteling and CRM-driven relationship development Coaching, performance management and talent development Sales target setting, forecasting and KPI management Recruitment and retention of retail talent Product storytelling and boutique merchandising Market and trend awareness Good computer literacy (e.g., Microsoft Office)

Experience

Minimum 5 years of relevant experience in luxury or premium retail or hospitality, including prior responsibility for team leadership and sales target delivery.

Education

High school diploma or equivalent; tertiary education in business, retail management, hospitality or a related discipline preferred.

Workplace

The role is situated in Hong Kong, Hong Kong, China.

Benefits

Attractive remuneration; excellent training and career development opportunities.

Culture

Louis Vuitton emphasises heritage, impeccable client service and excellence in craftsmanship, operating within a fast-paced, international retail environment. The brand invests in internal training and career progression, fostering a performance-oriented yet supportive workplace for ambitious retail professionals.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Boutique Team Leader», «Sales Floor Manager», «Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.