Louis Vuitton Team Manager
Louis Vuitton seeks a Team Manager in Berlin (KaDeWe) to lead a luxury retail team, drive KPIs and deliver exceptional client service.
Overview
Louis Vuitton is a leading luxury fashion house within the LVMH group, renowned for its leather goods, ready-to-wear and accessories. As an employer it offers an international, highly brand-focused environment that emphasizes craftsmanship, client service excellence and professional development across global retail locations.
Role & Responsibilities
- Support the Store Manager through proactive day-to-day leadership and execution of store strategy.
- Manage a product category as its ambassador: define and implement action plans to grow category performance and customer engagement.
- Drive the P&L and KPIs of the assigned area through data-driven planning, regular analysis and continuous optimisation.
- Recruit, onboard and develop store staff; identify development potential and deploy personnel development instruments in coordination with Store Manager and HR.
- Lead workforce planning, shift scheduling and performance management to ensure a high-performing team.
- Build and nurture client relationships through regular presence on the sales floor and by exemplifying highest standards of professionalism and service.
- Organise and support client events and activations in the store.
- Provide regular reporting and commercial insights to the Store Manager and Head Office.
- Transmit product knowledge and brand values, collaborating with the Field Coach Trainer to ensure consistent in-store standards.
Qualifications
- University degree or equivalent professional qualification.
- Minimum five years of retail experience with demonstrated first-line management responsibility.
- Strong commercial acumen with experience managing KPIs and category performance.
- High affinity for luxury products and uncompromising customer service orientation.
- Excellent analytical skills and a results-driven, pragmatic approach to problem solving.
- Proven ability to recruit, coach and develop retail teams.
- Fluent German and English, both written and spoken; additional languages are advantageous.
Skills
Experience
At least 5 years of relevant retail experience, including prior supervisory or team leader responsibilities in a luxury or premium retail environment.
Education
Bachelor's degree or equivalent professional qualification.
Workplace
This position is based in Berlin, Berlin, Germany. Cerulean lists 39 open roles in Berlin, including 1 posted recently. In Germany as a whole, Cerulean currently features 375 open positions, with 9 posted this week.
Culture
Louis Vuitton cultivates a culture of craftsmanship, creativity and uncompromising client service. The retail environment is international and multicultural, with a focus on mentorship, high standards and continuous skill development for staff across boutiques and flagship stores.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.