Louis Vuitton Team Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Ensure the team delivers the Louis Vuitton Promise to every client by demonstrating and modeling the four Louis Vuitton Attitudes.
• Coach team members consistently, identify development and training needs, and partner with the Field Coach Trainer to tailor individual action plans.
• Identify, recruit and develop talent; establish succession plans in collaboration with the Store Manager.
• Set individual and team goals, and proactively assess and manage performance against expectations.
• Manage and motivate the team to drive business, foster a positive and harmonious work environment, and encourage cooperation within the team and among managers.
• Support the team in building long-term client relationships through the use of clienteling tools.
• Establish a client-centric mindset in the store, deliver the highest level of client experience, and proactively handle client-related situations.
• Communicate and inspire the team around corporate strategy and relevant business information, including through morning briefings and training.
• Provide the Country office with product recommendations and qualitative feedback informed by local market knowledge and client needs, drawing on the team's expertise.
• Implement action plans to boost business and maximize product performance through visual merchandising, clienteling, training and team engagement.
• Model sales leadership, support team members in their sales, and encourage cross-selling and client repurchase.
• Build and develop a personal client portfolio.
• Maximize business opportunities through effective sales-floor management, maintaining a visible presence, supporting the team and ensuring Louis Vuitton Promise standards are met.
• Ensure policies, brand standards and grooming guidelines are communicated and implemented.
• Support the Operations team with inventory management.
• Support the Store Manager with staff planning and workforce management.

Qualifications

• Role-model and coaching capability in the four Louis Vuitton Attitudes: Curiosity, Empathy, Agility and Commercial Mindset.
• Passion for the brand.
• Management skills.
• Leadership.
• Responsibility and ownership.
• Interpersonal skills.
• Professional attitude.
• Proficiency in Thai and English.

Skills

Experience

Minimum 5 years

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.