Louis Vuitton Team Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Lead and coach team members to consistently deliver the Louis Vuitton Promise and embody the brand's four core attitudes: Curiosity, Empathy, Agility, and Commercial Mindset
• Identify, recruit, and develop retail talent; establish succession plans and individual development pathways in collaboration with the Store Manager
• Set individual and team sales goals; assess and manage performance against expectations
• Create a positive, motivating work environment that fosters internal cooperation and cross-functional collaboration
• Build long-term client relationships by leveraging clienteling tools and cultivating a client-centric store culture
• Proactively handle client situations and ensure the highest level of service delivery
• Conduct morning briefings and training sessions to communicate corporate strategy and business information to the team
• Act as a sales role model, actively support individual sales efforts, and drive cross-selling and client repurchase initiatives
• Develop and manage a personal client portfolio
• Ensure efficient sales floor management, maintain a visible leadership presence, and maximize business opportunities
• Communicate product recommendations and qualitative market feedback to the country office based on local knowledge
• Implement brand standards, grooming guidelines, and operational policies consistently across the team
• Support inventory management and workforce planning activities

Qualifications

• Minimum 5 years of retail management experience, preferably in luxury fashion or premium retail
• Demonstrated passion for the Louis Vuitton brand and commitment to luxury customer service
• Proven track record of leading, coaching, and developing high-performing retail teams
• Strong sales leadership and commercial acumen
• Proficiency in Thai and English languages
• Exceptional interpersonal and communication skills
• Ability to model and inspire the four Louis Vuitton Attitudes: Curiosity, Empathy, Agility, Commercial Mindset

Skills

Experience

Minimum 5 years of retail management experience, preferably in luxury fashion or premium apparel retail. Prior experience leading boutique teams or managing sales floors in a high-end environment is essential.

Education

Secondary education or equivalent; retail management certification or relevant professional development is advantageous.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.