Louis Vuitton Team Lead

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Lead and inspire the sales team to achieve commercial targets while embodying the four Louis Vuitton Attitudes—Curiosity, Empathy, Agility, and Commercial Mindset
• Build and maintain long-term client relationships using clienteling tools; establish client-centric action plans to drive business growth and maximize product category performance
• Serve as a role model in sales execution, achieving personal goals while supporting team sales efforts, fostering cross-selling opportunities, and upholding Louis Vuitton Promise standards on the sales floor
• Coach and develop team members through consistent feedback, identification of training needs, creation of individual action plans, and active participation in talent identification and succession planning
• Act as the store's primary liaison to the Corporate Merchandising team, providing strategic feedback on product performance, quality, client insights, and market trends to inform category strategy
• Ensure consistent implementation of brand policies, operational guidelines, grooming standards, and Louis Vuitton values across the team; support inventory management and staff planning initiatives

Qualifications

• Minimum 3 years of relevant retail or luxury sector leadership experience
• Demonstrated excellence in client relationship management and sales achievement
• Proven ability to lead, coach, and develop high-performing teams in a luxury retail environment
• Strong understanding of luxury retail operations and clienteling methodologies
• Fluency in English; additional languages are an asset

Skills

Experience

Minimum 3 years of progressive experience in retail leadership, luxury retail client service, or equivalent team management roles within the fashion or luxury goods sector.

Education

High school diploma or equivalent required; bachelor's degree or relevant retail/luxury certification preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 36 to USD 44 per hour.

Benefits

Medical, dental, vision, short and long-term disability insurance, various paid time off programs, employee discount and perks, two retirement plans with employer contributions (pending hours worked), bonus opportunity, unparalleled career development opportunities and industry-leading training.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.