- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 28, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a Store Operations Manager in Sanya to oversee store operations and customer experience while supporting the Store Manager on business objectives, sales and KPIs. The role leads operational processes, team development, reporting and brand representation. Competitive benefits, career development opportunities, and a dynamic, supportive work environment are offered.
Role & Responsibilities
- Oversee all store operations, maintaining high standards of operational efficiency and customer experience while supporting the Store Manager in achieving business objectives and protecting the brand’s reputation.
- Manage back-of-house operations, including inventory management, stock control and logistics.
- Ensure compliance with company policies, procedures and local regulations.
- Implement and maintain efficient operational processes to improve productivity and reduce costs.
- Collaborate with the sales team to deliver a seamless luxury shopping experience.
- Monitor and improve the store environment, including visual merchandising and store layout.
- Handle customer inquiries and resolve issues promptly and professionally.
- Assist with recruitment, training and development of the store team.
- Provide leadership and guidance, fostering a positive and collaborative work environment.
- Conduct regular performance reviews and set clear team goals and expectations.
- Support the Store Manager in achieving sales targets and other key performance indicators (KPIs).
- Analyze sales data and market trends to develop and implement effective sales strategies.
- Work closely with the marketing team to execute in-store promotions and events.
- Maintain regular communication with the Store Manager and relevant stakeholders.
- Prepare and present reports on store performance, operational metrics and other relevant data.
- Participate in regional and global meetings to share best practices and learn from other stores.
- Uphold Louis Vuitton’s brand image and values in all interactions and activities.
- Ensure the store reflects the brand’s high standards of quality and service.
- Represent the brand in the local community and build relationships with key partners and clients.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management or a related field.
- At least 5 years of experience in retail operations, preferably in a luxury brand environment.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficiency in Microsoft Office and other relevant software.
- Fluency in Mandarin and English; additional languages are a plus.
- Ability to work flexible hours, including evenings and weekends.
Skills
Experience
At least 5 years in retail operations, preferably in a luxury brand environment.
Education
Bachelor’s degree in Business Administration, Retail Management or a related field.
Benefits
Competitive benefits package; opportunities for career growth and development within Louis Vuitton; a dynamic and supportive work environment.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Lead», «Retail Store Operations Supervisor», «Store Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.