Louis Vuitton Store Operations Manager
Join Louis Vuitton in Chengdu as a Store Operations Manager. Drive operational excellence and customer experience in a luxury retail environment.
Overview
Louis Vuitton, a cornerstone of the LVMH group, is renowned for its unparalleled craftsmanship and innovative spirit in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic environment where creativity and excellence are at the forefront, providing employees with opportunities to grow and excel in their careers.
Role & Responsibilities
- Oversee all aspects of store operations to ensure operational efficiency and superior customer experience.
- Manage back-of-house operations, including inventory management, stock control, and logistics.
- Ensure compliance with company policies, procedures, and local regulations.
- Collaborate with the sales team to deliver a seamless and luxurious shopping experience.
- Assist in recruitment, training, and development of the store team.
- Support the Store Manager in achieving sales targets and key performance indicators.
- Analyze sales data and market trends to develop effective sales strategies.
- Maintain regular communication with the Store Manager and stakeholders.
- Uphold the Louis Vuitton brand image and values in all interactions.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations, preferably in a luxury brand environment.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Proficient in Microsoft Office and other relevant software.
- Fluent in Mandarin and English; additional languages are a plus.
- Ability to work flexible hours, including evenings and weekends.
Skills
Experience
A minimum of 5 years in retail operations, with a preference for experience within a luxury brand environment.
Education
Bachelor’s degree in Business Administration, Retail Management, or a related field.
Workplace
The role is situated in Chengdu, Sichuan, China. There are currently 41 open positions in Chengdu on Cerulean. Within Sichuan, Cerulean currently features 55 open roles. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Compensation
Competitive salary and benefits package.
Benefits
Competitive salary and benefits package.
Culture
Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to explore and develop their potential. The brand values creativity and passion, offering a supportive environment where individuals can thrive and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.