Louis Vuitton Store Manager

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Develop and mentor store managers and team members to deliver the Louis Vuitton Promise through demonstration of the four Louis Vuitton Attitudes; provide consistent coaching, identify development and training needs, and collaborate with the Field Coach Trainer on tailored action plans
• Identify, recruit, and develop retail talent whilst securing succession planning to ensure organizational continuity
• Organize the team structure efficiently according to business requirements and delegate responsibilities strategically
• Translate strategic and business objectives into concrete individual actions and measurable targets
• Set achievable yet challenging team and individual performance targets; monitor, assess, and manage performance to ensure achievement of store goals
• Create a positive work environment that empowers the team, encourages innovative solutions, and drives business results
• Lead and develop store business by cultivating strategic understanding of the market and engaging with relevant stakeholders
• Maximize the potential of all product categories and merchandising universes in the store, leveraging visual merchandising, training, clienteling, and events
• Build a loyal clientele through strategic use of clienteling tools and relationship management
• Establish a client-centric mindset throughout the store to ensure exceptional customer experience and achieve repurchase objectives
• Serve as Louis Vuitton ambassador in the local market through participation in networking and public relations activities
• Monitor competitive landscape and market trends to inform business strategy
• Lead by example on the sales floor; understand client needs, identify improvement opportunities, and maintain awareness of market trends
• Ensure business opportunities are maximized through efficient sales floor management, visible presence, and adherence to Louis Vuitton Promise standards
• Provide consistent, qualitative feedback and on-the-spot coaching to team members; coach managers on coaching best practices

Qualifications

• Minimum 5 years of retail management experience, preferably in luxury fashion or premium brands
• Demonstrated ability to build and develop high-performing teams
• Proven track record of achieving business targets and driving sales growth
• Strong understanding of client relationship management and luxury service standards
• Strategic mindset with ability to translate business objectives into actionable plans

Skills

Experience

Minimum 5 years of progressive retail management experience, with demonstrated success leading teams, managing budgets, and driving business growth in a luxury or premium retail environment.

Education

High school diploma or equivalent required; bachelor's degree in business, retail management, or related field preferred.

Workplace

Benefits

Industry-leading training in luxury and retail; generous benefits package; unparalleled career development opportunities, both locally and globally; inclusive and supportive work environment.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.