Louis Vuitton Senior Manager, Retail Performance
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 29, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Senior Manager, Retail Performance at Louis Vuitton in Shanghai — drive retail strategy, analytics, and multi-market performance optimization.
Role & Responsibilities
- Develop and execute comprehensive retail performance strategy aligned with overall business objectives and brand priorities
- Establish clear Key Performance Indicators (KPIs) for stores and regions with regular monitoring and reporting mechanisms
- Conduct business reviews with Head of Retail (HOR) to diagnose performance issues and create actionable improvement plans
- Manage retail database systems including Nemo, ensuring data integrity and deriving actionable insights from analytics
- Serve as point of contact for retail analytics, providing 360-degree business views with proposed action plans to support brand priorities
- Monitor sales performance, retail KPIs, non-selling activities, team structures, and FTE to identify solutions driving business performance
- Support Regional Vice President (RVP) and HOR in setting annual retail goals and monitor progress against targets
- Build and maintain business intelligence tools to simplify regional and store reporting processes
- Manage controllable budgets by store and region, monitoring actuals and reallocating resources as necessary in partnership with finance
- Compile and communicate monthly competitive intelligence database to executive leadership
- Monitor and drive optimal scheduling across all regions aligned with traffic patterns and workforce management
- Lead FTE planning sessions with HR and RVP/HOR to optimize productivity and enhance client experience
- Collaborate with Retail Learning community to identify development actions supporting agile business needs
- Identify market trends and competitive threats to adjust strategies proactively
Qualifications
- Demonstrated expertise in retail performance management and strategic planning
- Proven experience with retail analytics platforms and data management systems
- Strong understanding of retail business models, KPI frameworks, and performance metrics
- Proficiency with business intelligence tools and data visualization platforms
- Track record in budget management and financial analysis
- Experience managing cross-functional projects involving HR, finance, and retail operations
- Ability to translate data into actionable business recommendations
Skills
Experience
7–10 years of progressive experience in retail operations, analytics, or performance management, with at least 3 years in a senior or strategic leadership capacity managing multi-market or multi-store retail portfolios.
Education
Bachelor's degree in Business Administration, Commerce, Finance, Economics, Statistics, or related discipline; advanced qualification or certifications in business analytics, data science, or retail management are advantageous.
Workplace
The role is situated in Shanghai, Shanghai, China.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Performance Director», «Senior Retail Analytics Manager», «Retail Operations Strategist», «Performance & Analytics Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.