Louis Vuitton Senior Manager, Digital Insights

About Louis Vuitton

Louis Vuitton is a global maison within the LVMH group, renowned for luxury fashion and leather goods, craftsmanship and creativity. The brand operates a network of flagship stores and corporate functions worldwide and is recognised for rigorous client service, product innovation and structured career development programmes that include extensive training opportunities.

Role & Responsibilities

• Own the end-to-end digital insights function across sales, merchandising, marketing, operations and client development to provide a unified view of LVA digital performance.
• Design and implement measurement methodology, reporting structures and a regular cadence of KPI reporting (weekly, monthly) for digital and brick-and-mortar channels.
• Operate and govern Google Analytics/GA4 to monitor online performance, produce dashboards and recommend optimizations based on benchmarks and trend analysis.
• Lead category- and style-level analyses and marketing/merchandising performance reviews to identify high-potential online selling opportunities.
• Manage monthly forecasting and drive cross-functional alignment with Supply Chain and Merchandising to inform assortment and replenishment strategy.
• Deliver ad-hoc deep-dive analyses for holidays, collaborations and special events to quantify client impact and future opportunity.
• Oversee budget planning processes and translate financial targets into actionable plans for digital teams.
• Leverage CRM databases to segment digital clients, surface behavioural insights and collaborate with digital marketing and merchandising to activate communication and selling strategies.
• Synthesize complex data into clear, persuasive presentations for senior leadership and educate stakeholders to advocate for digital business priorities.

Qualifications

• Minimum 5 years' experience in digital insights, e-commerce analytics, or a closely related function within luxury retail or premium consumer goods.
• Demonstrated expertise with GA4/Google Analytics, PowerBI and advanced Excel; high proficiency in Microsoft PowerPoint for executive-level presentations.
• Proven ability to develop measurement frameworks, produce regular KPI reporting and lead forecasting processes in a cross-functional environment.
• Strong stakeholder management skills with experience influencing senior leadership and collaborating with merchandising, supply chain and marketing teams.
• Highly organized, self-motivated and analytically rigorous with a track record of translating data into actionable commercial recommendations.

Skills

Experience

Minimum of 5 years of progressive experience in digital analytics, insights or e-commerce performance roles, preferably within luxury retail or high-end consumer brands, including experience leading cross-functional analytics, forecasting and senior-level presentations.

Education

Bachelor's degree in Business, Economics, Statistics, Data Science or a related quantitative discipline; master’s degree or equivalent advanced training preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 140,000 to USD 150,000 per annum.

Benefits

Medical, dental and vision insurance; short- and long-term disability; paid time off programs; employee discount/perks; two retirement plans with employer contributions.

Culture

The organisation emphasises inclusivity and professional equality, valuing the uniqueness of each employee and supporting career mobility across local and global operations. Employees benefit from structured, industry-leading training and development that deliver deep exposure to the luxury and retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.