Louis Vuitton Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 28, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton Senior Client Advisor role in Melbourne, Australia – lead luxury retail, mentor team members, and drive sales performance in a Crown Store.
Role & Responsibilities
- Elevate the client experience by exceeding expectations and building lasting, strategic relationships with VIP clientele
- Lead by example as a brand ambassador, inspiring passion for Louis Vuitton values across the team and with clients
- Drive sales and profitability through strategic clienteling, hosting exclusive appointments, and maintaining meticulous client management
- Mentor and coach junior Client Advisors, fostering a positive, supportive team environment and developing their professional capabilities
- Demonstrate operational excellence across all retail procedures and store processes
- Manage escalations professionally and maintain impeccable communication across all interactions
- Contribute to store strategy and commercial planning to optimize performance against KPIs
Qualifications
- Proven leadership experience mentoring and coaching team members in a retail or high-touch service environment
- Demonstrated track record of exceeding sales targets and consistently achieving commercial objectives
- Strong understanding of retail KPIs and ability to drive profitability and business performance
- Expertise in VIP clienteling, relationship-building, and luxury client management
- Exceptional interpersonal and communication skills with the ability to manage complex situations professionally
- Knowledge of retail operations, procedures, and best practices
- Proactive mindset with agility to learn and adapt to new challenges and market conditions
Skills
Experience
Minimum 3 years of leadership experience in a high-touch service environment, with a proven track record of exceeding sales targets and building strong client relationships within luxury retail or similar sectors.
Workplace
This position is based in Melbourne, Victoria, Australia.
Benefits
Generous commission structure, exclusive product discounts, and exceptional training and development programmes to support leadership skill advancement and career progression. Fast-track pathway to management with global mobility opportunities within the Louis Vuitton network.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Client Relations Manager», «Retail Leadership Advisor», «VIP Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.