Louis Vuitton Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Louis Vuitton
Louis Vuitton is an iconic maison within the LVMH group, renowned for its craftsmanship, innovation and leadership in luxury fashion and leather goods. The brand operates a global retail network that emphasizes exceptional client service, brand stewardship and internal career mobility for high-performing retail professionals.
Louis Vuitton in Melbourne seeks a Senior Client Advisor — senior retail leader to drive VIP client experience, coach the team and deliver sales performance.
Role & Responsibilities
- Deliver an exceptional, personalised client experience and cultivate long-term relationships with VIP and high-value clients.
- Act as a brand ambassador, communicating Louis Vuitton heritage and product storytelling to clients and team members.
- Drive sales, conversion and profitability through strategic clienteling, appointment management and target-driven activity.
- Mentor, coach and develop junior Client Advisors to elevate team performance and operational standards.
- Ensure operational excellence by enforcing store procedures, managing escalations professionally and supporting daily store management.
- Contribute to store strategy and commercial planning, supporting management as the link between advisors and leadership.
Qualifications
- Minimum three years' experience in luxury retail or a high-touch service environment with progressive customer-facing responsibilities.
- Proven leadership experience mentoring or supervising team members and a demonstrable track record of exceeding sales targets.
- Strong business acumen with a clear understanding of retail KPIs and the ability to translate data into action.
- Demonstrable expertise in clienteling, VIP relationship management and hosting exclusive appointments or events.
- Excellent communication and interpersonal skills, with proven ability to manage escalations with diplomacy and professionalism.
- Operational knowledge of store procedures and a proactive, agile approach to change and problem-solving.
Skills
Experience
Minimum 3 years in luxury retail or high-touch service roles, with evidence of leadership or people development responsibilities and consistent achievement of sales targets.
Education
Secondary school completion required; tertiary qualification in business, retail management, hospitality or fashion preferred.
Workplace
This position is based in Melbourne, Victoria, Australia.
Benefits
Generous commission structure; exclusive employee product discounts; intensive training and leadership development; fast-track career progression to management; global mobility opportunities.
Culture
Louis Vuitton fosters a high-performance, craftsmanship-led culture where impeccable client service and refined product storytelling are paramount. The brand prioritises internal development and upward mobility, offering structured training and international career pathways for ambitious retail leaders.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Lead Client Advisor», «Client Relations Lead», «Senior Retail Consultant», «Boutique Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.