Louis Vuitton Senior Client Advisor

Employment
Full-Time
Seniority
Senior
Posted
May 17, 2026

About Louis Vuitton

Louis Vuitton is a preeminent Maison within the LVMH group, renowned for its craftsmanship, leather goods and innovation in luxury fashion. The brand operates a global retail network and is recognised for a client-centric culture, rigorous standards of service and structured career development that supports internal mobility and leadership progression.

Louis Vuitton — Senior Client Advisor in Brisbane. Lead luxury client experience, mentor the retail team and drive sales in the Brisbane boutique.

Role & Responsibilities

  • Lead and elevate the luxury client experience, delivering bespoke service and nurturing long‑term relationships with high‑value and VIP clients.
  • Drive store commercial performance through strategic clienteling, targeted sales activity and disciplined KPI management.
  • Mentor, coach and develop junior Client Advisors, modelling best practice in selling, client management and operational procedures.
  • Act as a brand ambassador by articulating product heritage and storytelling to inspire clients and colleagues.
  • Support operational excellence across daily store processes, assist with escalations and contribute to local store strategy.

Qualifications

  • Minimum 3 years’ experience in luxury retail, high‑touch sales or a client‑facing role.
  • Proven experience mentoring or coaching retail teams and demonstrating leadership capability.
  • Demonstrable commercial acumen with a track record of meeting or exceeding sales targets and understanding of retail KPIs.
  • Expertise in clienteling and VIP relationship management, including hosting exclusive appointments.
  • Strong interpersonal and communication skills with professional escalation management.
  • Thorough knowledge of retail operations and procedures; adaptable and proactive in fast‑paced environments.

Skills

Clienteling and VIP client management Coaching and mentoring Sales strategy and KPI management Retail operations and procedural compliance Brand storytelling and product knowledge Escalation handling and conflict resolution

Experience

Minimum 3 years' experience in luxury retail or a high‑touch sales environment, with demonstrated leadership or mentorship responsibilities.

Education

Tertiary qualification in business, retail management or related field preferred; equivalent proven experience in luxury retail accepted.

Workplace

The role is situated in Brisbane, Queensland, Australia.

Benefits

Generous commission structure; exclusive product discounts for employees; exceptional training and leadership development; fast‑track pathway to management and global mobility opportunities.

Culture

Louis Vuitton fosters a high‑performance, client‑centric environment rooted in craftsmanship and creativity. As a Maison of LVMH, it emphasises rigorous standards, continuous learning and internal mobility, offering structured development for retail leaders and opportunities to progress internationally.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Client Experience Lead», «Senior Retail Advisor», «Senior Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Louis Vuitton

Louis Vuitton Senior Client Advisor

Brisbane, Australia

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