Louis Vuitton Sales Leader
Louis Vuitton Sales Leader in Shenzhen (Bao'an Airport) — lead boutique sales, clienteling and store operations; requires 3+ years luxury retail experience.
Overview
Louis Vuitton is an iconic maison within the LVMH group, renowned for its craftsmanship, heritage and global luxury retail network. The brand emphasises impeccable client service, rigorous training and a high-performance retail culture that values product expertise, creativity and long-term client relationships.
Role & Responsibilities
- Act as a brand ambassador, delivering Louis Vuitton’s service standards and welcoming each client with impeccable professionalism.
- Drive and achieve individual and team sales targets through proactive client outreach, personalised clienteling and conversion of opportunities.
- Lead by example in sales technique and client relationship management, utilising CRM tools to nurture existing clients and identify new prospects.
- Maintain comprehensive product and brand knowledge across ready-to-wear, leather goods, footwear and watches to provide authoritative advice.
- Support store operations and management: floor organisation, inventory control, opening/closing procedures and adherence to visual merchandising standards.
- Assist store management with employee development initiatives, including mentoring, on-the-job coaching and induction of new hires.
- Uphold Louis Vuitton’s grooming and conduct standards and provide actionable commercial feedback to the merchandise team on product performance, quality and local market trends.
- Deliver after-sales service and ensure client satisfaction throughout the full post-purchase experience.
Qualifications
- Full-time tertiary diploma (associate degree) or higher.
- Minimum three years’ experience in luxury retail or a customer-facing service sector; boutique leadership or supervisory experience preferred.
- Background in ready-to-wear, footwear or watches is an advantage.
- Demonstrable commercial drive, proactive sales mindset and refined clienteling skills.
- High sense of responsibility, ownership and professional integrity.
- Standard Mandarin required; conversational English is preferred.
Skills
Experience
At least 3 years of relevant experience in luxury retail or related customer service roles, with preference for candidates who have held supervisory responsibilities and who possess product experience in apparel, shoes or watches.
Education
Full-time tertiary diploma (associate degree) or higher.
Workplace
This position is based in Shenzhen, Guangdong, China. Cerulean lists 66 open roles in Shenzhen, including 1 posted recently. The broader Guangdong area accounts for 164 active listings on Cerulean, 1 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Culture
The workplace culture prioritises heritage-led excellence, meticulous attention to detail and an unwavering client focus. Employees operate within a structured, high-performance retail environment that emphasises professional development, product mastery and mentorship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.