- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jan 1, 2026
About Louis Vuitton
Louis Vuitton, a prestigious name under the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic and inclusive environment where creativity and excellence are at the forefront of its operations.
The Sales Leader at Louis Vuitton in Shanghai serves as a brand ambassador, ensuring each client receives a service experience that aligns with the brand's esteemed standards. This role involves driving sales, providing expert advice on the brand's offerings, and supporting the team in achieving performance targets. The position requires a proactive approach to client engagement and store operations, contributing to the store's overall success.
Role & Responsibilities
- Drive and achieve individual and team sales goals, taking responsibility for sales performance and supporting team members in achieving their targets.
- Provide exceptional customer service to enhance the client experience, offering expert advice on the brand and its full product range.
- Exhibit leadership in sales and demonstrate proficient sales techniques, utilizing customer relationship management tools to maintain and develop existing clients and attract new ones.
- Possess comprehensive knowledge of the brand and its products.
- Actively participate in activities that contribute to achieving the store's overall performance targets.
- Adhere to Louis Vuitton's grooming and conduct standards.
- Assist the Client Manager in creating a customer-centric atmosphere within the team.
- Support daily operations management, including floor management, inventory control, and store opening/closing procedures.
- Aid in staff development initiatives, including mentorship, training, and onboarding of new employees.
- Understand and implement company policies, providing support to other client advisors when necessary.
- Engage in additional responsibilities as needed, such as inventory and store operations, visual merchandising, after-sales service, and acting as a liaison with the merchandising department to provide feedback on product performance, quality, customer insights, local market trends, competitive brands, and potential opportunities.
Skills
Experience
Previous experience in a sales or customer service role within the luxury retail sector is preferred.
Workplace
This position is based in Shanghai, Shanghai, China.
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Benefits
Louis Vuitton offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
Culture
Louis Vuitton fosters a culture of excellence, innovation, and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.