Louis Vuitton Retail Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a Retail Team Manager in Shenzhen to lead and develop the store team, deliver exceptional client experiences, and achieve sales targets. The role includes client development, sales-floor leadership, operational support, and optional product-category ownership; the position is full-time and on-site.
Role & Responsibilities
- Lead and coach the team, build client relationships, drive sales target achievement, and ensure a high level of client experience.
- Recruit, develop, and motivate talent; identify training and development needs, create individual action plans with the Field Coach Trainer, and secure succession plans with the Store Manager.
- Set individual and team goals, assess performance against expectations, and foster a positive, harmonious, and collaborative work environment.
- Support the team in building long-term client relationships using clienteling tools; establish a client-centric mindset and proactively handle client-related situations.
- Communicate corporate strategy and relevant business information through morning briefings and training.
- Provide the Country office with product recommendations and qualitative feedback on the market and client needs, drawing on the team’s expertise.
- Implement action plans to grow business and maximize product performance through visual merchandising, clienteling, training, and team engagement.
- Model sales leadership, support team members’ selling, encourage cross-selling and repeat purchases, and develop an individual client portfolio.
- Maximize sales opportunities through effective floor management, maintaining a visible presence and ensuring Louis Vuitton Promise standards are met.
- Optionally, serve as the store’s product-category reference for the Country Merchandising team, sharing feedback on product performance, quality, clients, local markets, competitors, trends, and missed opportunities, drawing on Expert Advisors’ knowledge.
- Optionally, support the product category through team engagement, briefings, information sharing, mentoring, operational improvements, and sales action plans.
- Communicate and implement policies, brand standards, and grooming guidelines; support inventory management and staff planning.
Qualifications
- Role-model and coach the four Louis Vuitton Attitudes: Curiosity, Empathy, Agility, and Commercial Mindset.
- Passion for the Brand.
- Management skills.
- Leadership.
- Responsibility and ownership.
- Interpersonal skills.
- Professional attitude.
Skills
Workplace
The role is situated in Shenzhen, Guangdong, China.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Leader», «Retail Sales Manager», «Client Experience Manager», «Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.