Louis Vuitton Retail Team Lead

About Louis Vuitton

Louis Vuitton is an iconic French luxury fashion and leather goods maison, part of the LVMH group. The brand operates a global retail network known for excellence in craftsmanship, experiential client service and continuous employee development. As an employer, Louis Vuitton emphasises professional training, internal mobility and building inclusive teams across its boutiques worldwide.

Role & Responsibilities

• Lead, coach and develop the sales team to elevate performance, product knowledge and client service standards.
• Deliver and model exceptional client experiences and clienteling practices to build long-term relationships and loyalty.
• Drive store sales and KPIs by proactively pursuing business opportunities and supporting achievement of sales targets.
• Manage floor operations and selling activity, including merchandising standards, visual presentation and product promotions; optionally champion a specific product category.
• Support operational excellence: inventory accuracy, loss prevention, staff scheduling, opening/closing procedures and compliance with store policies.
• Partner with the Store Manager to co-create local sales strategies, deliver training and implement brand initiatives.
• Perform administrative tasks and reporting required by store leadership to maintain service and operational standards.

Qualifications

• Minimum five years of retail experience, with proven leadership or supervisory responsibilities in luxury or premium retail.
• Demonstrable track record of meeting or exceeding sales targets and executing clienteling strategies.
• Strong coaching, communication and interpersonal skills with the ability to develop talent and foster team collaboration.
• High standards of professionalism, discretion and presentation consistent with a luxury retail environment.
• Flexible availability to work retail hours, including weekends, evenings and holidays; ability to work on-site full time.

Skills

Experience

At least 5 years of progressive retail experience, including supervisory or team‑lead responsibility within luxury or premium brands, with a strong record in client development and sales performance.

Education

High school diploma or equivalent required; bachelor's degree or related retail/management qualification preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 32 to USD 37 per hour.

Benefits

Hourly rate $32–$37 plus opportunity for bonus; medical, dental and vision insurance; short- and long-term disability; paid time off programs; employee discount/perks; two retirement plans with employer contributions.

Culture

Louis Vuitton cultivates an inclusive workplace that values individuality and professional equity while offering industry-leading training and global career pathways. The brand encourages mentorship and continuous development within a client-centric, high-performance retail culture.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.