Louis Vuitton Retail Team Lead

About Louis Vuitton

Louis Vuitton is a leading maison within the LVMH group, renowned for its heritage in leather goods, fashion and high-end accessories. The brand operates a global network of flagship stores and department store corners that prioritise impeccable client service, craftsmanship and a culture of brand stewardship. As an employer, Louis Vuitton emphasises professional development, inclusion and a performance-oriented retail environment.

Role & Responsibilities

• Lead and model sales excellence on the floor by achieving personal objectives while supporting the wider team to meet store KPIs; actively encourage cross-selling and repeat client engagements.
• Develop and cultivate a personal client portfolio and mentor team members in clienteling techniques to grow loyalty and lifetime value.
• Manage sales-floor operations to maximise business opportunities, ensuring visible leadership, adherence to service standards and an exceptional client experience.
• Coach, develop and motivate store staff through regular feedback, tailored action plans and performance management in partnership with the Store Manager/Team Manager.
• Support talent acquisition and succession planning by identifying, recruiting and nurturing high-potential team members.
• Act as the store point of contact for the Corporate Merchandising team: report on product performance, quality issues, client feedback and market trends; implement category-specific engagement plans.

Qualifications

• Minimum three years of retail sales experience, with demonstrable results and supervisory or team‑lead responsibility.
• Proven ability to coach and develop sales teams, including conducting briefings and implementing action plans.
• Strong clienteling aptitude with a track record of building and managing a client portfolio.
• Excellent communication and interpersonal skills; ability to liaise with merchandising and store leadership to translate insights into action.
• Legal eligibility to work in the United States.

Skills

Experience

Minimum three years of retail experience, preferably within luxury fashion or leather goods, including prior supervisory or team lead responsibilities and a proven sales record.

Education

High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 35 to USD 40 per hour.

Benefits

Hourly pay of $35–$40 plus bonus opportunity; medical, dental and vision insurance; short- and long-term disability; paid time off programs; employee discount/perks; two employer‑contributed retirement plans (eligibility pending hours worked).

Culture

Louis Vuitton cultivates a client-centric, performance-driven retail culture rooted in craftsmanship and brand heritage. The maison places emphasis on inclusion and equal opportunity, supporting employee development and striving for meaningful diversity initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.