Louis Vuitton Retail Support Manager - Facilities & Maintenance
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Engineering, Facilities & Maintenance
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 1, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton is hiring a Retail Support Manager – Facilities & Maintenance in Mexico City to oversee regional facilities operations and maintenance for luxury retail locations.
Role & Responsibilities
- Oversee and manage all maintenance and repairs for the region, developing and implementing preservation strategies for all retail locations
- Implement and supervise preventive and corrective maintenance programs to ensure operational stability and minimize service disruptions
- Conduct regular facility inspections to anticipate potential failures and implement preventive actions to reduce economic impact
- Manage OPEX and CAPEX budgets for maintenance in collaboration with Finance, Visual Merchandising, and General Management
- Ensure compliance with safety, environmental regulations, and management of licenses and legal permits across all facilities
- Coordinate with Store Planning and Maintenance teams on new store openings, renovations, and minor workflow repairs
- Support procurement and vendor relationship management for facilities and maintenance services, including quotation review and budget optimization
- Lead and manage store remodeling projects, new projects, and special projects from conception to completion within budgeted parameters
- Protect store operational continuity during Store Planning projects, minimizing facility-related disruptions
- Collaborate with General Management on office maintenance, repairs, and fixture/furniture replacement
- Partner with Asset Protection and office management to establish facility access for new regional employees
- Drive audit compliance with Internal Control teams for all facility and maintenance records
- Identify and evaluate new opportunities for network expansion and improvement from a facilities perspective
Qualifications
- Bachelor's degree
- Minimum 5 years of relevant facilities management or operations experience
- Strong negotiation skills for vendor quotation management and budget optimization
- Strategic planning and risk mitigation expertise
- Advanced project management capabilities
- Excellent problem-solving skills, particularly in maintaining operational continuity during projects
- Ability to deal with conflict, ambiguity, and work effectively under pressure
- Ability to manage multiple priorities simultaneously
Skills
Experience
Minimum 5 years of progressive experience in facilities management, maintenance operations, or regional facility support roles, preferably within a luxury retail or hospitality environment.
Education
Bachelor's degree (field of study not specified)
Workplace
This position is based in Mexico City, Ciudad de México, Mexico.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Facilities Manager», «Store Operations & Maintenance Manager», «Facilities Operations Director», «Regional Asset & Facilities Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.