Louis Vuitton Retail Quality Support Intern

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Monitor product quality standards through KPI tracking and alert management for anomalies across Home & Lifestyle categories
• Conduct quality inspections in warehouses and repair centers, including post-event piece verification and refresh requirement analysis
• Provide operational support to multiple geographic zones and respond to client needs across EMEA
• Track and pilot product refresh initiatives, coordinating with manufacturers and repair centers on repair timelines and quotations
• Participate in cross-functional meetings with Production and Supply Chain teams to prioritize project deliverables
• Contribute to the establishment of a dedicated EMEA cell for high-end product and Objets Nomades quality verification, including team training and progression monitoring
• Support the comprehensive redesign of the Care Program & Quality system as part of continuous improvement initiatives

Qualifications

• Currently enrolled in upper-level university, business school, or engineering program (Bac+4/5 equivalent or higher)
• Ideally possesses foundational experience in quality management, supply chain, or customer service operations
• Demonstrates excellent written and verbal communication skills in both French and English
• Strong collaborative mindset with demonstrated ability to work cross-functionally across departments

Skills

Experience

Entry-level or no prior professional experience required; foundational knowledge in quality, supply chain, or customer service is preferred but not mandatory.

Education

Current enrollment in upper-level university degree program, business school, or engineering program (Bac+4/5 level or equivalent).

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.