Louis Vuitton Retail Performance & Learning Intern

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Drive and support the Client Experience Ambassador community, highlighting KPI achievements and opportunities to exceed client expectations through metrics such as Dare to Delight and VOICE
• Assist in organizing and implementing the LV Art of Selling program in-stores and provide alignment tools with company values and client service standards
• Extract, monitor, and report on six key performance indicators; define data formats and structure for store reporting
• Ensure harmonization of quarterly uniform ordering and maintain consistent service standards and refreshment protocols across all stores
• Liaise with back-office teams to follow up on operational tasks, provide feedback on tools, and partner with zone counterparts for timely execution
• Organize learning workshops from planning through sign-up, communication, and follow-up; assess return on investment in stores
• Support planning and execution of learning programs such as the Experts Academy across Singapore and Malaysia locations
• Maintain constant communication with Singapore stores and departments to optimize alignment on key projects and initiatives
• Coordinate with external stakeholders, including vendor setup and payment processing
• Prepare weekly performance reports detailing Client Experience and operational overviews to guide store follow-up actions

Qualifications

• Experience in project administration or coordination
• Proficiency in Microsoft Office and Adobe Creative Suite
• Excellent verbal and written communication skills with strong attention to detail
• Demonstrated ability to prioritize multiple tasks and projects simultaneously
• Proactive, self-motivated approach with ability to work independently with minimal supervision
• Strong interpersonal skills with the ability to work effectively with diverse personalities and teams
• Ability to thrive in a fast-paced environment with an entrepreneurial approach to problem-solving
• Capacity to develop and implement process improvements

Skills

Experience

Beginner-level experience in project administration or coordination; no specific years of experience required.

Education

Not specified; typically secondary education or equivalent, with pursuit or completion of higher education.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.