Louis Vuitton Retail Performance & Learning Intern
Louis Vuitton seeks a Retail Performance & Learning Intern in Singapore (Ngee Ann City) for a 6‑month, full‑time internship supporting Singapore & Malaysia stores.
Overview
Louis Vuitton is a leading maison within the LVMH group, renowned for luxury fashion and leather goods and a global retail network. The brand combines artisanal craftsmanship with rigorous client service standards and invests heavily in retail training and talent development across its stores worldwide.
Role & Responsibilities
- Support the Client Experience Ambassadors community by compiling KPI overviews, identifying in‑store opportunities to exceed client expectations (e.g., Dare to Delight, VOICE), and recommending follow‑up actions.
- Assist the Learning Community with the implementation and roll‑out of LV Art of Selling and the Experts Academy across Singapore and Malaysia stores.
- Extract, monitor and present 6KPIs data; design reporting templates and deliver timely store performance reports.
- Coordinate uniform quarterly order processes and help harmonize service standards (including refreshments and level of service) across the store network.
- Liaise with back‑of‑house teams, zone counterparts and external vendors to ensure smooth operations, timely payments and alignment on project deliverables.
- Plan and administer learning workshops: scheduling, communications, sign‑ups, execution support and post‑session follow‑up to assess ROI.
- Prepare weekly operational and client experience reports summarizing progress, issues and improvement opportunities for stores and stakeholders.
Qualifications
- Available for a full‑time, six‑month internship from July to December 2026 based in Singapore (Ngee Ann City).
- Prior experience in project administration or coordination, including organizing events or learning activities.
- Excellent verbal and written communication skills, with strong organizational ability and attention to detail.
- Proactive, self‑motivated and able to work independently with minimal supervision.
- Strong interpersonal skills and the ability to engage professionally with diverse stakeholders.
- Comfortable working in a fast‑paced, retail environment and able to prioritise multiple tasks and projects.
- Proficiency in MS Office and Adobe; demonstrable aptitude for producing clear reports and presentations.
Skills
Experience
Entry‑level. Prior internships or academic/project experience in project coordination, retail operations, or learning & development is preferred.
Education
Currently enrolled in or recently graduated from a Bachelor’s degree programme in Business, Marketing, Human Resources, Hospitality, Retail Management, or a related discipline.
Workplace
The role is situated in Singapore, Central, Singapore.
Culture
Louis Vuitton fosters a highly client‑centric, performance‑driven culture with a strong emphasis on craftsmanship, attention to detail and retail excellence. The maison prioritizes structured learning and talent development, delivering formal training programmes and on‑the‑job coaching across its global store network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Learning Intern», «Store Performance & Training Intern», «Client Experience & Training Intern», «Retail Operations & Learning Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.