Louis Vuitton Retail Excellence Coordinator

Tokyo Tokyo Japan

Location
Tokyo Tokyo Japan
Employment
Full-Time
Seniority
Mid-Level
Posted
Oct 6, 2026

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

The Retail Excellence Coordinator supports the development and adoption of in-store sales applications and dashboards, working with Paris headquarters, stores and internal teams on requirements, UAT, improvements, implementation and change management. The role also localizes store guidelines for Japan and manages related store communications. Permanent, full-time, on-site position.

Role & Responsibilities

  • Define requirements for in-store sales tool applications and propose ongoing improvements.
  • Conduct user acceptance testing (UAT) for new features in collaboration with the Paris headquarters.
  • Improve the user experience by representing store staff perspectives and submitting enhancement requests to development teams.
  • Work closely with departments including IT and lead smooth system implementation.
  • Manage improvements to and serve as the point of contact for the in-store sales dashboard.
  • Translate and localize store guidelines shared by the Paris headquarters for the Japanese market.
  • Coordinate with other departments as needed, and manage communications and information in response to store enquiries.
  • Coordinate communication among the Paris headquarters, stores and internal teams, supporting projects from development through change management, implementation and adoption.

Qualifications

  • At least 2–3 years of practical experience in the retail industry.
  • Business-level English; TOEIC score of 800 or higher is a guideline.
  • Intermediate or higher PC skills, including Excel data aggregation and analysis using PivotTables and VLOOKUP/XLOOKUP.
  • For the Specialist position, the ability to independently apply the above skills and experience and proactively drive projects.

Skills

Project management Problem-solving Communication Relationship-building with internal and external stakeholders Prioritization based on situational analysis Excel PivotTables VLOOKUP XLOOKUP User acceptance testing (UAT) Change management

Experience

At least 2–3 years of practical experience in the retail industry; minimum 3 years.

Workplace

This position is based in Tokyo, Tokyo, Japan.

The setting Japan

Explore jobs in Japan.

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Retail Excellence Specialist», «Retail Systems Coordinator», «Retail Project Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Louis Vuitton

Louis Vuitton Retail Excellence Coordinator

Tokyo, Japan

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