Louis Vuitton Private Client Relations Coordinator

About Louis Vuitton

Louis Vuitton is a preeminent maison in fashion and leather goods, renowned for craftsmanship, heritage and global client experiences. As part of the LVMH group, the brand combines artisanal savoir-faire with sophisticated retail and clienteling operations across an international network.

Role & Responsibilities

• Plan and deliver end-to-end VIP client experiences across the UK, Ireland & South Africa network, handling logistics, execution, and budgeting for in-store and off-site treatments.
• Own travel and hospitality arrangements for private clients and ensure adherence to local budgets and central guidelines.
• Manage operational event guest lists and coordinate invitations for store and off-site activations across the regional network.
• Oversee client gifting operations: monitor stock levels, anticipate demand, allocate strategically across the network and manage supplier selection/tendering when required.
• Create targeted data sets to support private client strategic actions and store-level targeting/action plans aligned with global strategy.
• Process and create purchase orders in SAP, validate invoices and maintain meticulous documentation of expenses.
• Support audited activities including sanctions screening and customer data protection compliance.
• Assist with creative assets and presentation content; ensure appropriate content is uploaded to the internal communications platform in partnership with RPM.
• Act as a liaison with stores to drive Virtual Bridges initiatives and provide ad hoc front- and back-of-house support when required.

Qualifications

• Minimum 5 years' professional experience in client development, luxury retail, events or related roles.
• Exceptional organisational abilities with demonstrated capacity to manage multiple priorities and last‑minute changes.
• Immaculate attention to detail and proven experience in daily budget control and expense documentation.
• Advanced Excel proficiency and solid administrative experience; experience using SAP for purchase orders and invoice validation.
• Excellent interpersonal skills with the ability to develop professional relationships across internal teams and external stakeholders.
• Outstanding written and verbal communication skills; ability to produce clear client-facing and internal documentation.
• Innovative, curious mindset with a pragmatic approach to problem solving and process improvement.

Skills

Experience

Minimum 5 years of relevant experience in clienteling, luxury retail operations, events coordination or client development within a high-end retail or hospitality environment.

Education

Bachelor's degree or equivalent qualification in business, hospitality, communications or a related discipline preferred.

Workplace

Culture

Louis Vuitton favours a client-centric, high-performance culture that balances heritage craftsmanship with modern retail innovation. The working environment is fast-paced and collaborative, valuing meticulous standards, creativity and international teamwork.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.