- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 21, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton is seeking an Operations Team Manager for its permanent, full-time role at Chadstone. The manager will lead and develop a team of up to 20, oversee stock, administration and after-sales repair processes, and support an efficient back-of-house operation that enables a strong client experience.
Role & Responsibilities
- Lead and develop a team of up to 20, coaching team members, identifying training needs, and creating individual development plans with the Field Coach Trainer.
- Recruit and develop talent, create succession plans with the Store Manager, set individual and team goals, and manage performance against expectations.
- Motivate the team, foster cooperation within the team and between managers, and create a positive and harmonious working environment.
- Maintain stock inventory and organise product and packaging stockrooms efficiently.
- Manage deliveries and replenish stock quickly and accurately.
- Ensure products are available on the sales floor to improve store efficiency and the client experience.
- Work with Supply Chain and manage My Product Request (MPR) to improve product availability and meet client needs.
- Manage vendor contracts and monitor store maintenance.
- Liaise with HR Administration and payroll regarding timesheets and other required information.
- Support Store Management with staff planning and workforce management, considering anticipated traffic, commercial factors, and staff availability.
- Manage stationery, uniforms, and kitchen supplies, as well as cash management and expense reimbursement.
- Follow internal audit guidelines and educate the team on them.
- Handle client repair requests, manage the repair process, follow up with clients, and ensure quality issues are properly addressed.
- Follow company policies and procedures and promote a safety culture in the store.
- Participate in morning briefings and contribute to the store’s overall objectives as part of the store team.
- Prepare daily schedules, including breaks, to align operations with client traffic and needs, supporting Client Advisors.
- Uphold Louis Vuitton standards in grooming and behaviour.
Qualifications
- Ideally 3 to 5 years’ experience managing people in a retail specialty or luxury environment.
- Experience with cashier and banking procedures.
- A Bachelor’s degree or equivalent is a plus.
- Availability to work evenings, weekends, and public holidays, with occasional overtime as required.
Skills
Experience
At least 3 years; ideally 3 to 5 years managing people in a retail specialty or luxury environment.
Education
A Bachelor’s degree or equivalent is a plus.
Workplace
This position is based in Chadstone, Victoria, Australia, within easy reach of Melbourne.
Explore jobs in Australia.
Benefits
Management incentive (bonus); clothing and leather goods allowance; staff discounts at Louis Vuitton and across the LVMH Group; 14 weeks’ paid parental leave for the primary carer; 1 day of volunteer leave.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Operations Manager», «Retail Operations Manager», «Back-of-House Team Manager», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.