Louis Vuitton Operations Specialist

About Louis Vuitton

Louis Vuitton is an iconic maison within the LVMH group, recognised globally for its craftsmanship in fashion and leather goods. The brand operates a network of boutiques and travel retail locations, combining heritage savoir‑faire with rigorous client service standards and structured career development for retail professionals.

Role & Responsibilities

• Manage inventory lifecycle: receiving, tagging, stock replenishment, cycle counts and reconciliations to ensure stock accuracy and availability.
• Coordinate after‑sales services and client care, including repairs, alterations and follow‑up to deliver a high‑standard post‑purchase experience.
• Maintain store facilities and retail systems; act as primary liaison for back‑of‑house technology, incoming shipments and logistics within the boutique.
• Support financial controls: process invoices, perform daily cash and sales reconciliations, and contribute to shrinkage prevention measures.
• Ensure compliance with brand policies and procedures, maintain operational documentation and implement process improvements to optimise efficiency.
• Provide operational support to sales and client services teams to enable seamless front‑of‑house delivery and exceptional client interactions.

Qualifications

• Minimum three years of experience in retail operations, inventory control or back‑of‑house retail functions; luxury retail experience preferred.
• Proven ability to manage after‑sales processes including coordination of repairs and alterations.
• Strong organisational skills with meticulous attention to detail and a problem‑solving mindset.
• Demonstrated ability to handle confidential client information and present a professional demeanour.
• Effective verbal and written communication skills and the capacity to collaborate with cross‑functional retail teams.

Skills

Experience

Minimum three years of hands‑on retail operations experience with responsibility for inventory, back‑of‑house processes and after‑sales; prior exposure to luxury retail environments is preferred.

Education

High school diploma or equivalent required; post‑secondary diploma or certificate in retail management, business or a related discipline is an asset.

Workplace

Compensation

The base compensation for this position ranges from CAD 27 to CAD 30 per hour.

Benefits

Hourly pay $27–$30 CAD; retail bonus opportunity; medical, dental and vision insurance; life insurance and AD&D; employee discount and perks; industry‑leading training and global career development opportunities; recruitment accommodations for applicants with disabilities.

Culture

The workplace emphasises exacting standards of craftsmanship, client service and professionalism characteristic of Louis Vuitton. The brand invests in structured training and international career mobility while promoting equality, diversity and inclusion and providing recruitment accommodations when required.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.