Louis Vuitton Operations Manager
Louis Vuitton seeks an Operations Manager in Austin, USA to lead store operations, team development, inventory and budget management.
Overview
Louis Vuitton is a preeminent luxury fashion and leather goods Maison within the LVMH group, renowned for craftsmanship, heritage and a client-centric approach. As an employer, the brand emphasizes rigorous service standards, professional development for retail leaders and a culture that upholds creativity, inclusivity and high-performance retail operations.
Role & Responsibilities
- Ensure the team delivers the Louis Vuitton Promise and models the brand’s core attitudes in every client interaction.
- Lead, coach and develop store teams; identify training needs and collaborate with regional partners to implement tailored development and succession plans.
- Identify, recruit and retain talent in partnership with the Store Manager; implement succession planning and career-pathing.
- Set individual and team objectives, monitor performance, and manage corrective actions to achieve operational and commercial targets.
- Manage the store’s annual controllable expenses budget and support commercial planning to optimize profitability.
- Administer and enforce cash-handling and credit card policies and procedures to protect revenue and compliance.
- Process payroll in accordance with company policies and applicable regulations.
- Oversee training on operational procedures, retail systems and communications tools to ensure consistent execution.
- Manage inventory operations — front-of-house and back-of-house — maintaining secure, organized and efficient stock flows.
- Partner with Client Care and aftersales teams to achieve post-sale KPIs and ensure a seamless client journey.
Qualifications
- Minimum 5 years of progressive experience in retail operations, including people leadership (store or multi-unit experience preferred).
- Demonstrated experience in inventory control, cash procedures and payroll operations.
- Proven ability to recruit, coach and develop high-performing luxury retail teams and implement succession plans.
- Strong commercial acumen with experience managing budgets and controlling expenses.
- Excellent interpersonal and communication skills with a client-first orientation.
- Ability to work on-site with flexible retail hours as required.
Skills
Experience
Minimum 5 years of progressive retail operations experience with demonstrated people management responsibility; previous experience in luxury fashion or premium retail environments preferred.
Education
Bachelor’s degree in Business, Retail Management or a related field preferred.
Workplace
This position is based in Austin, Texas, USA. Cerulean lists 16 open roles in Austin, including 1 posted recently. The broader Texas area accounts for 176 active listings on Cerulean, 6 of which are new. In USA as a whole, Cerulean currently features 2.211 open positions, with 80 posted this week.
Compensation
The base compensation for this position ranges from USD 80,000 to USD 95,000 per annum.
Benefits
Annual salary range $80,000–$95,000; eligibility for bonus; medical, dental and vision coverage; short- and long-term disability; paid time off programs; employee discount/perks; two retirement plans with employer contributions.
Culture
Louis Vuitton cultivates a client-focused, craftsmanship-driven workplace that values professionalism, creativity and inclusion. As part of LVMH, the Maison encourages career progression through targeted development, mentoring and internal mobility while reinforcing high standards of service and operational excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.