Louis Vuitton Insights & Analytics Specialist
Join Louis Vuitton in Seoul as an Insights & Analytics Specialist. Enhance customer engagement through data-driven insights in a dynamic luxury fashion environment.
Overview
Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in the luxury fashion sector. As an employer, Louis Vuitton offers a dynamic and inspiring environment, fostering creativity and excellence among its workforce. The brand is committed to nurturing talent and providing opportunities for professional growth within the expansive LVMH network.
Role & Responsibilities
- Collect, analyze, and interpret operational and sales data to identify trends and root causes.
- Develop and maintain dashboards and reports using tools such as Salesforce, Power BI, and Excel.
- Enhance workflow efficiency and develop sales and demand forecasts to support strategic planning.
- Collaborate with cross-functional teams to connect customer feedback data with business outcomes.
- Support management in developing data-driven business recommendations and business cases.
- Translate operational and customer data into insight summaries for customer experience planning.
- Analyze customer behavior and segmentation trends to improve retention and engagement.
- Generate target customer cohorts and support engagement action plans with E-Commerce and CRM teams.
- Monitor engagement outcomes and provide recommendations to optimize follow-up workflows.
Qualifications
- Minimum 5 years of experience in data analytics, customer experience insights, or related roles.
- Experience in luxury retail, fashion, hospitality, or customer experience–driven organizations preferred.
- Proficiency in CRM and reporting tools such as Salesforce, Power BI, and Excel.
- Business-level English proficiency preferred.
Skills
Experience
Minimum 5 years of experience in data analytics, customer experience insights, or related roles, preferably within luxury retail, fashion, hospitality, or customer experience–driven organizations.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 566 open roles in Seoul, including 3 posted recently. In South Korea as a whole, Cerulean currently features 692 open positions, with 3 posted this week.
Benefits
Employees benefit from a collaborative and innovative work environment, opportunities for career advancement, and the prestige of working with a leading luxury brand.
Culture
Louis Vuitton fosters a culture of creativity, innovation, and excellence. The company values diversity and inclusivity, providing a supportive environment where employees are encouraged to grow and contribute to the brand's legacy of luxury and craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.