Louis Vuitton In-Store Trainer

About Louis Vuitton

Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.

Role & Responsibilities

• Prepare and conduct on-the-job induction training for new staff to ensure seamless adaptation to brand culture and client engagement skills
• Partner with Store Managers and L&D Managers to reinforce onboarding with new joiners and ensure knowledge retention post-classroom training
• Facilitate métiers and service indicator training during onboarding to continuously elevate facilitation capabilities
• Conduct key learning activities from the Learning Team with 100% coverage of the selling team within designated launch timelines
• Collaborate with business drivers and Merchandising teams to facilitate Daily Morning meetings and training sessions for product launches and brand focus animations
• Update and develop in-store training materials to support ongoing learning needs and maintain Learning Partner momentum
• Lead and foster an in-store coaching culture, conducting regular refresher training based on operational needs and individual staff performance gaps
• Actively observe shop-floor performance and provide feedback to Store Managers on individual progress and client advisor priorities
• Support Store Managers in building individual coaching plans through gap analyses, focusing on selling skills, Client Experience, Clienteling, and high-end product knowledge
• Manage, monitor, and analyze the quality and impact of all in-store training activities through feedback and active shop-floor observation
• Leverage the Learning App to track and follow up on learning progress and completion rates across the team

Qualifications

• 3–5 years of experience in design and delivery of training courses, particularly in the retail industry
• Excellent presentation and facilitation skills
• Detail-oriented, organized, and persistent with strong articulation abilities
• Self-motivated with the ability to think and work independently
• Excellent written and verbal communication skills

Skills

Experience

Minimum 3 years of professional experience in training design and delivery within the retail or luxury goods sector, with demonstrated expertise in onboarding programs, product knowledge training, and coaching development for retail teams.

Education

Secondary education or equivalent; professional qualifications in training and development, adult learning, or human resources are advantageous.

Workplace

Culture

Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.